I am upgraded to 10.4. I imported a word document two weeks ago coded and translated the file fine. Last night I imported a Word document and all I saw was square boxes. When I go to global and fonts the only fonts I see are bookshelf 2 and webdings????? Which are all those boxes and symbol fonts. What happened? Where did my fonts go. Thinking that I needed to reinstall I reinstalled my version 10.3 then downloaded the upgrade. I have a zip file of the upgrade on my desktop and don't know what to do with it from there. Where do I unzip it to? I have my password so that is not a problem. Hope someone on the list has an answer for me. Thanks. Jan Carroll Contract Administration Manager American Printing House f/t Blind Phone: 800-223-1839 Ext. 302 Fax: 502-899-2284 jcarroll@xxxxxxx * * * * This message is via list duxuser at freelists.org. * To unsubscribe, send a blank message with * unsubscribe * as the subject to <duxuser-request@xxxxxxxxxxxxx>. You may also * subscribe, unsubscribe, and set vacation mode and other subscription * options by visiting //www.freelists.org. The list archive * is also located there. * Duxbury Systems' web site is http://www.duxburysystems.com * * *