Hi Deb, Pound to a bad penny (or is that "Dollar to a bad cent) is you sent it to me, it would work perfectly too. All my instincts tell me this is a connection or cable problem locally. At worst, it may be a dirty electrical supply within your building. What I would suggest you do is get a brand new connecting cable, the shorter the better, and try again. If the fault is still there, would you be able connect it to a different PC altogether? George. > -----Original Message----- > From: duxuser-bounce@xxxxxxxxxxxxx > [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Deborah Barnes > Sent: 04 May 2005 14:25 > To: duxuser@xxxxxxxxxxxxx > Subject: [duxuser] Help with strange problem > > Okay, I've been fighting this battle for a while and I'm > about ready to scream! Hope somebody can help. > > We have a Express from Enabling. Way back we started having > problems and we eventually sent the Express back to be > checked. It came back and we embossed for a while and > started having the problem again. Sent it back for repairs > and now it's back. When it went in for repairs, they did > some things for maintenance sake but when they tried to > duplicate our problem the Express just did a wonderful job. > Now it's back and we still have our problem. > > On the even-sided pages, some pages will have a dot at the > left-hand side of the page and on the line following that dot > there can be dots between words, added dots to a letter, > omitted characters in a letter, etc. Yesterday, I wanted to > emboss a book and decided to emboss 10 pages at a time and > look at each page before going on to emboss more. On page 6, > second line, there's the word Epilogue. It says Epilogue on > the screen but comes out Epilogua and there's another line on > the page that has Chindren's and it has (I > think) capital, then dot 5, then a colon. On page 18, there > are two lines where there are added dots between words. I > embossed several copies of these pages and sometimes there's > one line deformed and sometimes 2 on page 18. Our challenge > is to find out what the problem is. And it's not just this > file. I can do emails, find stuff on the Internet, make up > files, whatever and we just never know what file will have > this problem. And everytime I do those pages, there is some > kind of problem. There are no unusual codes--I already checked-- > > But I desperately need to get books into our collection and I > can't emboss a perfect copy and can't send books to our > proofreader because there are always problems with certain pages. > > If anybody has any ideas, please tell me. We are working > with Enabling but so far there's just no idea what's causing this. > > Thanks and I didn't make this up, honest!! <g< > > Deb B. > > * * * > * This message is via list duxuser at freelists.org. > * To unsubscribe, send a blank message with > * unsubscribe > * as the subject to <duxuser-request@xxxxxxxxxxxxx>. You may also > * subscribe, unsubscribe, and set vacation mode and other subscription > * options by visiting //www.freelists.org. The list archive > * is also located there. > * Duxbury Systems' web site is http://www.duxburysystems.com > * * * > This Message has been scanned for viruses by McAfee Groupshield. * * * * This message is via list duxuser at freelists.org. * To unsubscribe, send a blank message with * unsubscribe * as the subject to <duxuser-request@xxxxxxxxxxxxx>. You may also * subscribe, unsubscribe, and set vacation mode and other subscription * options by visiting //www.freelists.org. The list archive * is also located there. * Duxbury Systems' web site is http://www.duxburysystems.com * * *