Okay, I've been fighting this battle for a while and I'm about ready to scream! Hope somebody can help. We have a Express from Enabling. Way back we started having problems and we eventually sent the Express back to be checked. It came back and we embossed for a while and started having the problem again. Sent it back for repairs and now it's back. When it went in for repairs, they did some things for maintenance sake but when they tried to duplicate our problem the Express just did a wonderful job. Now it's back and we still have our problem. On the even-sided pages, some pages will have a dot at the left-hand side of the page and on the line following that dot there can be dots between words, added dots to a letter, omitted characters in a letter, etc. Yesterday, I wanted to emboss a book and decided to emboss 10 pages at a time and look at each page before going on to emboss more. On page 6, second line, there's the word Epilogue. It says Epilogue on the screen but comes out Epilogua and there's another line on the page that has Chindren's and it has (I think) capital, then dot 5, then a colon. On page 18, there are two lines where there are added dots between words. I embossed several copies of these pages and sometimes there's one line deformed and sometimes 2 on page 18. Our challenge is to find out what the problem is. And it's not just this file. I can do emails, find stuff on the Internet, make up files, whatever and we just never know what file will have this problem. And everytime I do those pages, there is some kind of problem. There are no unusual codes--I already checked-- But I desperately need to get books into our collection and I can't emboss a perfect copy and can't send books to our proofreader because there are always problems with certain pages. If anybody has any ideas, please tell me. We are working with Enabling but so far there's just no idea what's causing this. Thanks and I didn't make this up, honest!! <g< Deb B. * * * * This message is via list duxuser at freelists.org. * To unsubscribe, send a blank message with * unsubscribe * as the subject to <duxuser-request@xxxxxxxxxxxxx>. You may also * subscribe, unsubscribe, and set vacation mode and other subscription * options by visiting //www.freelists.org. The list archive * is also located there. * Duxbury Systems' web site is http://www.duxburysystems.com * * *