[duxuser] Re: DBT 10.4 Word 2003 and textbook format
- From: "Kelly Hill" <kellmaster1@xxxxxxx>
- To: <duxuser@xxxxxxxxxxxxx>
- Date: Tue, 29 Jun 2004 07:14:58 -0700
Thanks a million George!
There have been other versions of Word installed on this computer before.
:-)
Kelly
----- Original Message -----
From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
To: <duxuser@xxxxxxxxxxxxx>
Sent: Friday, June 25, 2004 8:39 AM
Subject: [duxuser] Re: DBT 10.4 Word 2003 and textbook format
Hi Kelly,
Here's the scoop from the serious tech support guys.
This can happen with DBT 10.4 sometimes when more than one version of
Word is installed; it could also happen even if the earlier version is
removed, if not all of the registry is cleaned out. We've fixed this
for DBT 10.5.
If two or more versions of Word are presently installed, there may be
nothing that can be done about this.
If only one version remains installed, then the customer should contact
support here about how to clean out the registry entries that Word's
"Remove Programs" operation might have left behind.
George.
> -----Original Message-----
> From: duxuser-bounce@xxxxxxxxxxxxx
> [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Kelly Hill
> Sent: 24 June 2004 06:00
> To: duxuser@xxxxxxxxxxxxx
> Subject: [duxuser] DBT 10.4 Word 2003 and textbook format
>
> Hi,
> I'm using Windows XP, Word 2003 and DBT 10.4. When I open
> Word documents in the textbook template I get an error
> message saying something about not being able to create a
> page map which results in print pages not being marked. The
> result is that I must enter my [lea]x where x is the page
> number by hand at the beginning of every print page.
> I have the box checked to mark print page breaks in the Word
> importer. If you know of any other settings I should check
> I'll appreciate it very much.
> My understanding is that I shouldn't have to enter each and
> every lea code.
> Is this correct?
>
> Thanks,
>
>
> Kelly
>
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