Zohra, What I describe concerning your license may not be applicable for your situation. A few months ago I deactivated my Duxbury program from an older computer. The deactivation is sent to Duxbury, so then When I installed the latest version of Duxbury on my new machine, I began the installed per usual. When you reach the point to enter your license, I had a file that gives my license information. I will copy the file below, with my license code x'd out. You must start this license information beginning in column 1. Single-user license xxxxx-xxxx0367 The 0367 may not be necessary. Hopefully you have your license number squirled away; otherwise, you will have to get your license number from Duxbury Systems. Gary Patterson -----Original Message----- From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of George Bell Sent: Thursday, September 22, 2011 6:37 AM To: duxuser@xxxxxxxxxxxxx Subject: [duxuser] Re: About my DBT Licence Send an e-mail to activation@xxxxxxxxxx with your License Number and perhaps a contact phone number, explaining the problem. George. From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Fatem-Zohra Taïfor Sent: 22 September 2011 12:32 To: duxuser@xxxxxxxxxxxxx Subject: [duxuser] About my DBT Licence Hi, I have recently changed my computer and, before giving away my old I desactivated my licence from the DBT. After that, I sent my licence to the website via a formular I had to fill with my personal info. And, since 2 days, I recieved no e-mail in response. I am still running a demo version on my new computer and it disturbs while embossing as you know. Who should I contact to get back my licence ? Regards, Zohra * * * * This message is via list duxuser at freelists.org. * To unsubscribe, send a blank message with * unsubscribe * as the subject to <duxuser-request@xxxxxxxxxxxxx>. You may also * subscribe, unsubscribe, and set vacation mode and other subscription * options by visiting //www.freelists.org. The list archive * is also located there. * Duxbury Systems' web site is http://www.duxburysystems.com * * *