[duxhelp] Re: another crash

  • From: "Peter Sullivan" <peter@xxxxxxxxxx>
  • To: <duxhelp@xxxxxxxxxxxxx>
  • Date: Fri, 31 Mar 2006 16:35:44 -0500

Joanie,

I strongly suspect that this is the issue we've just solved.  I'm gratified
to think that at least you didn't lose real work to find this.

- Peter 

-----Original Message-----
From: duxhelp-bounce@xxxxxxxxxxxxx [mailto:duxhelp-bounce@xxxxxxxxxxxxx] On
Behalf Of Joanmarie Diggs
Sent: Friday, March 31, 2006 3:35 PM
To: duxhelp@xxxxxxxxxxxxx
Subject: [duxhelp] Re: another crash

I think I just confirmed this, but am reporting just in case it's a
different problem.  In order to test something else, I wrote "This is a
test." In a new Duxbury print document.  I then selected it, copied it, held
down Control V and kept it held down to rapidly fill up the document with
text.  It locked up around line 26 and sent CPU usage to 100%.

Take care.
Joanie

-----Original Message-----
From: duxhelp-bounce@xxxxxxxxxxxxx [mailto:duxhelp-bounce@xxxxxxxxxxxxx] On
Behalf Of Peter Sullivan
Sent: Friday, March 31, 2006 3:03 PM
To: duxhelp@xxxxxxxxxxxxx
Subject: [duxhelp] Re: another crash

Lissa,

Brilliant.

The we think we've got it.  The problem is rather embarrasing -- and quite
general, insofar as we can tell.  The program could in fact lockup at just
about any time.  Faster typing presumably just brings it about faster.

It will be fixed for beta 4.  Best for now to be very careful not to depend
on DBT 10.6 beta 3 for time-critical work.  And save frequently while you're
using it.

- Peter 

-----Original Message-----
From: duxhelp-bounce@xxxxxxxxxxxxx [mailto:duxhelp-bounce@xxxxxxxxxxxxx] On
Behalf Of Melissa Hirshson
Sent: Friday, March 31, 2006 2:53 PM
To: duxhelp@xxxxxxxxxxxxx
Subject: [duxhelp] Re: another crash

Woops! All this time I should have said lockup, not crash. Thanks.

L

Peter Sullivan wrote:
> Lissa,
> 
> We'll have a look.
> 
> In the meantime, Mike may have a breakthrough for you.  But I do need 
> to know, regarding your earlier six-key input crash, was it it a 
> lockup or a crash?  A crash means you get an ugly dialog box with lots 
> of uninteresting details, and DBT exits on its own.  A lockup means 
> DBT is still running -- and it's often a struggle to get rid of it.
> 
> Your description earlier sounded perhaps more like a lockup.  And that 
> is just what Mike has found & fixed.
> 
> Sorry about ignoring your other questions.  We're giving this issue a 
> lot of focus.
> 
> - Peter
> 
> -----Original Message-----
> From: duxhelp-bounce@xxxxxxxxxxxxx
> [mailto:duxhelp-bounce@xxxxxxxxxxxxx] On Behalf Of Melissa Hirshson
> Sent: Friday, March 31, 2006 2:32 PM
> To: duxhelp@xxxxxxxxxxxxx
> Subject: [duxhelp] another crash
> 
> This time, all I did was move the cursor to the top of page 7, and it 
> crashed. File attached.
> 
> It must be me.
> 
> Lissa
> 
> 
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