[duxhelp] Re: Trouble activating
- From: "Betsy Whitney, Dolphin Press" <brailleit@xxxxxxxxxxxxx>
- To: duxhelp@xxxxxxxxxxxxx
- Date: Mon, 17 Jul 2006 11:04:16 -1000
Mike,
When I open it says it is a demonstration
Version. I can choose to activate or Exit.
If I try to activate using the web service I get:
"The license you have entered was not recognized by the Activation
Web Service. Please contact your dealer or Duxbury Systems."
Error Message:
Sfail_license_not_found
Betsy
At 09:53 AM 7/17/2006, you wrote:
Betsy,
Are you getting this error:
"The license you have entered was not recognized by the Activation
Web Service. Please contact your dealer or Duxbury Systems."
or something else? When you start DBT, does it simply display
"Activation is now required," or is there an error number (something
like "Activation is now required: Error 0x80041014")?
-Mike
----- Original Message ----- From: "Betsy Whitney, Dolphin Press"
<brailleit@xxxxxxxxxxxxx>
To: "duxhelp-freelists.org" <duxhelp@xxxxxxxxxxxxx>
Sent: Monday, July 17, 2006 2:50 PM
Subject: [duxhelp] Trouble activating
Aloha listers,
I removed sr1 using the add/remove programs function. I downloaded
sr2 and tried to activate it. The error message said that I had an
incorect license code. I tried letting it go to the site to
activate and it said to contact Duxbury systems. Any ideas?
Betsy
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