Hi Betsy
Easy question first... Did you deactivate sr1 before removing it?
I'm not even sure if it matters, but it seems that's a vital step.
sean
> -----Original Message-----
> From: duxhelp-bounce@xxxxxxxxxxxxx
> [mailto:duxhelp-bounce@xxxxxxxxxxxxx]On Behalf Of Betsy
> Whitney, Dolphin
> Press
> Sent: July 17, 2006 1:51 PM
> To: duxhelp-freelists.org
> Subject: [duxhelp] Trouble activating
>
>
> Aloha listers,
> I removed sr1 using the add/remove programs function. I downloaded
> sr2 and tried to activate it. The error message said that I had an
> incorect license code. I tried letting it go to the site to activate
> and it said to contact Duxbury systems. Any ideas?
> Betsy
>
>
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