[dokuwiki] Re: Using a DokuWiki as a commercial application online Help system

  • From: Gerry Weißbach <gerry.w@xxxxxxxxxxxxxxxxxx>
  • To: dokuwiki@xxxxxxxxxxxxx
  • Date: Thu, 12 Feb 2009 23:02:32 +0100


Am 12.02.2009 um 22:26 schrieb holmberg_jason@xxxxxxx:


Thanks for your responses. This is very enlightening.

Is there a reason not to use DW itself for this documentation?
Yes and No: Yes, because the Documentation already existed before I was asked to re-design the companies website (relaunch was just about one month ago) No, because it's basically easy to migrate all html pages into DW (but we do need the plain pages for offline documentation too)
It's still a subject to be solved, and I did not yet come up with a propper soution.
The only thing I was able to easily solve: all pages, even API and the JavaHelp pages were imported into the search index - so they are searchable (even though there is no highlighting for them (yet)) 


Gerry..






-----Original Message-----
From: dokuwiki-bounce@xxxxxxxxxxxxx [mailto:dokuwiki-bounce@xxxxxxxxxxxxx ] On Behalf Of Gerry Weißbach 
Sent: Thursday, February 12, 2009 3:56 PM
To: dokuwiki@xxxxxxxxxxxxx
Subject: [dokuwiki] Re: Using a DokuWiki as a commercial application online Help system 


Am 12.02.2009 um 21:46 schrieb holmberg_jason@xxxxxxx:


It actually looks like your product documentation:

http://www.inetsoftware.de/products/crystal-clear/documentation/home

Was written in a separate Help tool -> originally JavaHelp?



Right. That is part of our documentation. The following pages are
partly pure HTML - the page are real html, included into DW by a script. 
Some of it is JavaHelp, some is plain API :)





-----Original Message-----
From: dokuwiki-bounce@xxxxxxxxxxxxx [mailto:dokuwiki-bounce@xxxxxxxxxxxxx
] On Behalf Of Gerry Weißbach
Sent: Thursday, February 12, 2009 3:37 PM
To: dokuwiki@xxxxxxxxxxxxx
Subject: [dokuwiki] Re: Using a DokuWiki as a commercial application
online Help system

Hi Jason,

what exactly do you mean?
e.g. http://www.inetsoftware.de uses DW as CMS for commercial
products, Javadoc and product documentation including a shop, download 
and showcase areas ...

Or do you think about some kind of helpdesk / ticketing system?
Or about a to-be-payed-for documentation area ?

You see - there are a lot of options ;)

Regards,
Gerry.


Am 12.02.2009 um 20:40 schrieb holmberg_jason@xxxxxxx:


Hello! Is anyone out there using DokuWiki as an online Help system
for a
commercial application? I'm just curious if this has been done
before.

Thanks,
Jason
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