Hello, Ernest, Are you using the CakeTalking scripts? if so, study lessons 48-54 carefully. If not, consider investing in CakeTalking. See www.DancingDots.com and select the link for CakeTalking. The extensive tutorial that comes with CakeTalking will answer most of your questions. We do offer one-on-one training. Contact me using my info@xxxxxxxxxxxxxxx address if you'd like more information about training options. Regards, Bill