Afternoon all,
We are migrating away from our current phone system provider Mitel Sky. The two
options we are considering are RingCentral MVP and the Teams Phone System. Our
entire firm is deep in the Teams ecosystem, so even if we go with RingCentral
95% of users would be using the RingCentral add-in to the Teams app and
taking/making calls in Teams. I anticipate that the only individuals with
physical phones would be reception/admin/partners on request. I am curious if
anyone wouldn't mind sharing their experience with RingCentral (especially if
they use the Teams add-in or direct routing via Teams) or if anyone has gone
with the Teams Phone System. Several years ago it was recommended to me that if
we go with the Teams Phone System, we should hire a consultant for
implementation. So if anyone has a recommendation I would appreciate a referral
as well.
Thanks,
Will Acomb, CPA
Senior Manager, Audit & Assurance
6865 Windcrest Drive, Suite 100 | Plano, TX 75024
Will.Acomb@xxxxxxxxxxxxxxxxxxx<mailto:Will.Acomb@xxxxxxxxxxxxxxxxxxx>
972.202.8004 (Direct) | 281.451.1415 (Mobile) | 972.202.8010 (Fax)
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