[ccalac_ecw_users] Re: Question about MAQ Dashboard
- From: Doan Hoang <dhoang@xxxxxxxxxxxxxx>
- To: "ccalac_ecw_users@xxxxxxxxxxxxx" <ccalac_ecw_users@xxxxxxxxxxxxx>
- Date: Tue, 30 Sep 2014 15:53:24 +0000
Good morning,
I’ve gotten all my questions answered. Thank you everyone for your help and
quick response!
Have a wonderful Tuesday.
Doan
From: ccalac_ecw_users-bounce@xxxxxxxxxxxxx
[mailto:ccalac_ecw_users-bounce@xxxxxxxxxxxxx] On Behalf Of Sonny Tran
Sent: Monday, September 29, 2014 12:31 PM
To: ccalac_ecw_users@xxxxxxxxxxxxx
Subject: [ccalac_ecw_users] Re: Question about MAQ Dashboard
Hello,
Since the version 10 upgrade the security settings in eCW might have got a
little messed up. Only one administrator and each provider will have access to
the MAQ Dashboard with their single sign-on. Until the issue is fixed, you can
use the external link to sign into the MAQ Dashboard.
https://mu.eclinicalworks.com/maqdashboards/
If you just got this setup, you might have to wait for all data to sync. In the
past the data synced once a month. It might be a lot quicker by now.
Another thing is to check to make sure all of the Providers are documenting
properly. Look at the measures with the lowest score and start from there.
Every case might be different so it is best to log a support ticket on the eCW
support portal. http://my.eclinicalworks.com
Good Luck.
On Mon, Sep 29, 2014 at 11:50 AM, Doan Hoang
<dhoang@xxxxxxxxxxxxxx<mailto:dhoang@xxxxxxxxxxxxxx>> wrote:
Hello all,
I’m having some issues with the Meaningful Use – MAQ Dashboard in eCW and
hoping that you can help me out since several of you have mentioned that your
clinic had/ has some issues with this too.
1. I am a co-administrator in eCW system; however, I cannot access the
dashboard directly from my eCW account. I’ve contacted them and they said that
only the main administrator and providers have access to the dashboard at the
moment; so eCW gave me a link with their log-in and password to access the MAQ
instead. I’m not sure if any of your clinics is experiencing the same issue?
Were you able to fix it?
2. What did you have to do to get your dashboard up and running? Again I
talked to eCW and mapped the MU Stage for each of my providers accordingly.
They said I’d be good then but right now our dashboard is still not up-to-date
yet; it’s only showing data from the beginning of the year.
3. Any other suggestions/ advice would be great. You can email me
directly instead of reply all.
dhoang@xxxxxxxxxxxxxx<mailto:dhoang@xxxxxxxxxxxxxx>
Thank you very much for all your help!
Best regards,
Doan Hoang, MPH
Quality Improvement Administrator
UmmaClinic.org | Healthcare for all, inspired by Islam
UMMA Community Clinic | Administration
5849 Crocker St., Unit K, Los Angeles, CA 90003
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