[bvipilots] Re: Still no lock Robert.

  • From: hadi <hadirezaei@xxxxxxx>
  • To: bvipilots@xxxxxxxxxxxxx
  • Date: Thu, 19 Sep 2013 02:41:41 +0330

Hello Ron
I'll write down a guide for you, to *completely* whipe Itsyourplane off your computer, and reinstall a Fresh version of IYP again, in case the problem is with Itsyourplane. 
Please do stuff as exactly i've instructed below
Try this out:
(note: this will delete IYP settings and registration information)
1: Remove Itsyourplane from the control panel
2: Within FSX folder,  delete all the itsyourplane folder and files
3: go to c:\users\YourUserName\AppData\Local\Apps\2.0, and completely delete the two folders there, leaving the 2.0 folder empty. 
4:  press the start menu, search for CMD, and open up cmd.exe
5: You need to enter this command exactly like what i Write here into commandLine and press enter: 
rundll32 dfshim CleanOnlineAppCache
So keep the above line in your memory (Case Sensetive) and write it down into commandline and press enter) 6: Go to itsyourplane.com and from the software revisions page Start a new installation. And grab your serial key and such because IYP is going to ask that information.
If this Method didn't solve your problem, you need to check the speech recognition or other windows settings. 

Cheers
Hadi

On 9/19/2013 1:37 AM, Robert Cezar wrote:

Hi Ron,

Please go here:

http://www.itsyourplane.com/diagnostics.asp

and follow the 3-line instruction entitled:

If we ask that you DELETE the 2.0 Folder:

to completely uninstall IYP.

Then, go to the IYP website and re-install the IYP application.

Robert
On Wed, Sep 18, 2013 at 2:54 PM, Ron Kolesar <kolesar16417@xxxxxxxxxxxxxx <mailto:kolesar16417@xxxxxxxxxxxxxx>> wrote: 

    Well, as so as you press the letter I for It’s Your plane which is
    the short cut that is on the desktop for IYP.
    As soon as you press it you get the error 5 announcement.
    The UAC is not on.
    So what could be blocking it?
    Ron and current Leader Dog boz who states
    "that a service dog beats a cane paws down any day of the week."
    *From:* Robert Cezar <mailto:robert@xxxxxxxxxxxxxxx>
    *Sent:* Wednesday, September 18, 2013 5:42 PM
    *To:* bvipilots@xxxxxxxxxxxxx <mailto:bvipilots@xxxxxxxxxxxxx>
    *Subject:* [bvipilots] Re: Still no lock Robert.
    Hi Ron,
    The speech recognition engine is not started if FSX is shut down.
    It only gets initialized when FSX is started.
    Something else must be causing the ERROR 5 - like the UAC/
    Robert


    On Wed, Sep 18, 2013 at 2:36 PM, Ron Kolesar
    <kolesar16417@xxxxxxxxxxxxxx <mailto:kolesar16417@xxxxxxxxxxxxxx>>
    wrote:

        Hi Robert.
        Normally yes I can see the info that you had asked about.
        But even with FSX shut down if you click on the IYP icon to
        launch it you get the error 5 problem foom speech recognition.
        So it looks like that the speech recognition isn’t loetting
        IYP to fire up.
        Hope this is helpful.
        Ron and current Leader Dog boz who states
        "that a service dog beats a cane paws down any day of the week."
        *From:* Robert Cezar <mailto:robert@xxxxxxxxxxxxxxx>
        *Sent:* Wednesday, September 18, 2013 4:53 PM
        *To:* bvipilots@xxxxxxxxxxxxx <mailto:bvipilots@xxxxxxxxxxxxx>
        *Subject:* [bvipilots] Re: Still no lock Robert.
        Hi,
        I do not know how you can do the following with JAWS.
        1. Ensure FSX is shut down.
        2. Launch IYP.
        3. There are 2 buttons labelled Manage Settings and Exit
        Programme. Beneath these buttons there's a clickable string of
        text that reads:
        It's Your Plane ©2007-2013 Robert M. Cezar/Pacific Feelings Media
        See if you can click that text. If not, then I will need to
        make a BVI compatibility modification.
        If you are able to click the text, a message box should appear
        that reads:
        Debug Messages Active
        with an OK button. See if you can read the above text. If so,
        press ENTER.
        Please let me know if you can get this far.
        Thanks,
        Robert


        On Wed, Sep 18, 2013 at 1:30 PM, Ron Kolesar
        <kolesar16417@xxxxxxxxxxxxxx
        <mailto:kolesar16417@xxxxxxxxxxxxxx>> wrote:

            Hi Robert.
            Removed the files that you told me to remove.
            I then warm booted my machine.
            I then went back and made sure that everything was
            unchecked, set for total control, and set for everyone.
            I even double checked this by clicking on sharing it told
            me everyone read write.
            So I know that all was done correctly.
            I then fired up FSX and had a bird out on the runway.
            But as soon and I went to launch IYP I received the error
            5 problem.
            So that didn’t work.
            So what to try next?
            Thanks.
            Ron and current Leader Dog boz who states
            "that a service dog beats a cane paws down any day of the
            week."
            *From:* Robert Cezar <mailto:robert@xxxxxxxxxxxxxxx>
            *Sent:* Wednesday, September 18, 2013 3:39 PM
            *To:* bvipilots@xxxxxxxxxxxxx
            <mailto:bvipilots@xxxxxxxxxxxxx>
            *Subject:* [bvipilots] Re: Sorry everyone, error 5 is
            still popping up.
            Hello Ron,
            Please do the following:
            1. Please delete the following files located in the root
            folder of FSX:
            ItsYourPlaneACARS.xml
            ItsYourPlaneACARSUser.xml
            ItsYourPlaneAircraft.xml
            ItsYourPlaneChecklists.xml
            ItsYourPlaneChecklistsTemp.xml
            ItsYourPlaneSTT.xml
            ItsYourPlaneSTTtemp.xml
            ItsYourPlaneSubclass.xml
            ItsYourPlaneTTS.xml
            iyp_user_config.ini
            NOTE: This will mandate that you re-register the IYP
            software when you next launch the IYP application.
            2. Please verify that all of your security settings are
            properly set pursuant to the information located here:
            http://www.itsyourplane.com/html/information.asp
            In particular, the confirm the settings detailed in the
            section entitled:
            Confirm Your Sharing and Security Assignments
            Please let me have your results.
            Thank you,
            Robert


            On Wed, Sep 18, 2013 at 10:46 AM, Ron Kolesar
            <kolesar16417@xxxxxxxxxxxxxx
            <mailto:kolesar16417@xxxxxxxxxxxxxx>> wrote:

                Hi to all. I got excited because Michele did kick in.
                But it looks like the error 5 is still preventing me
                to load IYP. So sorry to everyone.

                Ron and current Leader Dog boz who states "that a
                service dog beats a cane paws down any day of the week."
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