[bookshare-discuss] Re: ownload problem
- From: "John Glass" <John.G@xxxxxxxxxxxx>
- To: <bookshare-discuss@xxxxxxxxxxxxx>
- Date: Mon, 28 Jan 2008 12:21:18 -0800
Hello Patricia,
It appears that we do have a corrupt file in our system. I will see if we can
reprocess it, but this may take a few days, as many of our staff are traveling
to conferences.
The DAISY version of the book appears to be fine, so if you have a recent
version of firmware in your Braille Note, you can download the DAISY copy.
John Glass
Customer Support Manager, Bookshare
Benetech
480 S. California Ave., Suite 201
Palo Alto, CA 94306-1609 USA
Phone: +1 650 644-3403
Fax: +1 650 475-1066
john.g@xxxxxxxxxxxx
www.benetech.org
The Benetech Initiative - Technology Serving Humanity
A Nonprofit Organization
-----Original Message-----
From: patricia [mailto:patricia@xxxxxxx]
Sent: Sunday, January 27, 2008 12:04 AM
To: bookshare-discuss@xxxxxxxxxxxxx
Subject: [bookshare-discuss] ownload problem
Hi everyone,
I have attempted to download a braille copy of the Scarecrow of
Oz several times over the past week without success. I keep
getting a corrupt file that simply reads as pk dot wildcard.
I am downloading to my braille note and have never had something like this
happen before.
Is this a corrupt file in the bookshare data base, or is my notetaker being
odd? I have had no problem with other downloads.
Patricia
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