I must be really doing something seriously wrong. I haven't been seeing anything like what you describe. I just tried to call Humanware again and got a message that they were out of the office. I suppose that's what I get for trying to do business on a Sunday. I didn't want to pester Pat again on her fishing trip. In a message dated 8/17/2008 2:48:00 P.M. Pacific Daylight Time, akp@xxxxxxxxxxxx writes: Hi all, Well as John Ciardi says, "Almost perfect but not quite." The first part is fine. Once you've copied the file to the clipboard, if it's a DAISY book there will be at least four files, you hit the backspace key to go back to the drive list. Choose the removable drive and press 'enter'. Arrow down to $VRDTB and press enter. then, if you want, create a folder by using your Applications Key. Once the folder has been created, enter that folder, then press ctrl-v to paste your files into the folder. Ann P. -- Ann K. Parsons Portal Tutoring EMAIL: akp@xxxxxxxxxxxx http://www.portaltutoring.info Skype: Putertutor "All that is gold does not glitter, Not all those who wander are lost." Email services provided by the System Access Mobile Network. Visit www.serotek.com to learn more about accessibility anywhere. To unsubscribe from this list, send a blank Email to bookshare-discuss-request@xxxxxxxxxxxxx Put the word 'unsubscribe' by itself in the Subject line. To get a list of available commands, put the word 'help' by itself in the subject line. **************Looking for a car that's sporty, fun and fits in your budget? Read reviews on AOL Autos. (http://autos.aol.com/cars-Volkswagen-Jetta-2009/expert-review?ncid=aolaut00030000000007 )