[bookshare-discuss] Re: Unpack Problem
- From: "Peter Scialli" <Peter.s@xxxxxxxxxxxx>
- To: <bookshare-discuss@xxxxxxxxxxxxx>
- Date: Wed, 05 Oct 2005 11:11:21 -0400
Monica,
You should try uninstalling the UNpack Tool and then, delete the Bookshare
Unpack folder from within Program Files. AFter that try the reinstall again.
Peter
________________________
Peter M. Scialli, Ph.D.
Associate, Technical Projects, Bookshare.org
www.bookshare.org
A Project of The Benetech Initiative - Technology Serving Humanity
peter @benetech.org
www.benetech.org
----- Original Message -----
From: Monica Ballard
To: bookshare-discuss@xxxxxxxxxxxxx
Sent: Tuesday, October 04, 2005 8:43 PM
Subject: [bookshare-discuss] Unpack Problem
I'm having problems with the Unpack tool after reinstalling Windows after
a major PC disaster. I reinstalled the Unpack tool, and the Daisy reader (and
everything else on the computer.) When I try and unpack a Daisy book, I get
an error that says "Bookshare.org Book Unpack has encountered a problem and
needs to close." It then invites me to send an error report to Microsoft. It
only seems to happen with Daisy files, .brs files unpack just fine. I've tried
uninstalling and reinstalling the unpack tool. I've tried redownloading a
book. I think the error is occurring after the password check. If I enter an
incorrect password it returns the expected error message. Does anyone have any
suggestions about what else I can try?
Monica
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