----- Original Message -----
From: "Robert Acosta" <boacosta@xxxxxxxxxxx>
To: "Bob Acosta" <boacosta@xxxxxxxxxxx>
Sent: Wednesday, June 07, 2006 8:08 AM
> >Important note about airlines and Disabilities Issues.>Subject: Important note concerning airline travel: >Date: Tue, 6 Jun 2006 06:37:20 -0700 >>http://groups.yahoo.com/group/accesscomp/
>
> > Please read and pass this note along if you so choose. It is > > important
>to
> > note that BOTH numbers here that are listed do function and I got a > > live
> > body on the 800 number used for the disabilities complaint hotline, > > and
>a
> > plethora of prompts for the 866 number that belongs to the TSA > > service.
> >
> > Mike T
> >
> > > Dear Disability Rights Advocates:
> > > As you may know, in August 2002, my office, the Office of the
> > > Assistant General Counsel for Aviation Enforcement and Proceedings
> > > (Enforcement Office), established a toll free number that consumers
> > > who experience disability related air travel problems may use to
> > > obtain information and
> > > assistance. ,
> > > which is staffed from 7 am to 11 pm local time in Washington, > > > D.C.,
> > > seven days a week, provides general information to consumers about
> > > the rights of air travelers with disabilities and assists air
> > > travelers in resolving time-sensitive disability-related issues > > > that
> > > need to be addressed in real time.
> > > Unfortunately, many members of the public are still not aware of > > > the
> > > existence of the hotline and as a result the hotline is not being
> > > sufficiently used.
> > >
> >
> > Aside from the number listed below, the TSA has a toll-free number > > of:
> > (866) 289--9673.
> >
> > At this time, the Enforcement Office asks that you advise members of
> > > your respective organizations about the existence of an aviation
> > > consumer disability toll-free hotline and encourage them to call > > > the
> > > hotline if they should experience disability-related air service
> > > problems.
> > >
> > > ***The toll-free number for the
> > > hotline is 1-800-778-4838 (voice) or 1-800-455-9880
> > > (TTY). The Enforcement
> > > Office is committed to improving the quality of air transportation
> > > for people with disabilities and believes that with your help the
> > > toll-free hotline can be a major step towards accomplishing this
> > > goal.
> > > Sincerely,
> > > Samuel Podberesky
> > > Assistant General Counsel for
> > > Aviation Enforcement and Proceedings
> >
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