Hi Rick: There was a software release on Tuesday, Version 2.4.3, as the software reported. However, we are having issues with the software not updating correctly. It is not updating, as you've found out. We hope to have this fixed soon. BTW: The new version has some fixes to the Braille Tables. I'll let you all know when it is safe to update to this new version. Sorry. Pamela -----Original Message----- From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Rik James Sent: Thursday, July 16, 2009 1:24 PM To: bookport@xxxxxxxxxxxxx Subject: [bookport] update problem when I plug in my Book Port sometimes the automatically launch of Book Port Transfer works, and sometimes not. I don't know why that it, but it has been the case for quite sometime. It really is not a problem for me. I just add that in case it is relevant. The main thing that is happening right now, however, I don't know if it is this: When I launched a week ago or so, the Book Port Transfer as usual, first checked online for updates. A box came up and says there is an update available for 2.4.3. It said I was using 2.4.2. So I did the update. Fine, I thought. All seems to update fine. But after the update was completed it said I had successfully updated and it said I had updated to version 2.4.2. I checked what it said in Book Port Transfer from the About button. Indeed, it says 2.4.2. The unit works okay and everything. But every time I connect the unit and launch my tranfer program this update invitation keeps happening, with the same result. Is there a bug? I don't know if this is useful, but when I disconnect the Book Port, and check on the unit, it says 02.03.00.00 and then my serial #. Thanks. Rik