[bookport] Re: problems transfering an rfbd book to bookport

  • From: "PAMELA RADER" <PRADER@xxxxxxx>
  • To: <bookport@xxxxxxxxxxxxx>
  • Date: Mon, 12 Feb 2007 08:39:38 -0500

Hello:

You should certainly be able to transfer the book on a 1 gig card. 
What brand is this card?  When you have the Book Port connected, if you
look at the status bar in the Book Port Folder in Book Port Transfer,
does it show you the correct information relative to the correct free
space and used space, etc.?  If not, then there may be something that is
making that card incompatible with Book Port.  This doesn't happen as
often as it used to, but occasionally, some of the cheaper flash cards
have problems.  Also, be sure that you don't have anything on the root
folder, except the User's Manual, the memoes folder, and the Notes
folder.  You could then create a BP folder or whatever you want ot call
it and put all of your other folders and files in that folder. 
Sometimes, if you have folders or files in the root, you will get
messages about card being full, even though it is not.  It's a clutter
issue.  Once you've re-divided your folders, then you can try that book
again.  If I had to guess, I'd say that's all of your problem. 
Recently, I had someone insist their Book Port was not working correctly
and then when they sent it in for repair, the only problem I found was
that the root folder was too full with MP3 files.  Once I moved the
files to a different folder, the problem was solved.  If this does not
turn out to be the case, then I'd suggest trying a different card.  You
could send that card in, if you're willing and we could test it with
other Book Ports.  However, try re-structuring the folders or try
another card and let's see what that does.







Pamela Rader, TECHNICAL SUPPORT
American Printing House For The Blind
1839 Frankfort Ave.
Louisville, KY  40206

PHONE:  1-800-223-1839, Ext. 307


>>> phall-eml2@xxxxxxxxxxxxx 02/10/07 03:29PM >>>
Hi. I am having a problem successfully transfering an rfbd book to my 
bookport.  I keep getting the message that my cf card is full.  It is a
1 gb 
card.
I have tried what I thought was a small amount of info from the cd,
perhaps 
only the first chapter.
I was able to send the table of contents.
I have tried reformatting hte card several times using the bookport
also, whenever the transfer fails, the bookport locks up and I have to

remove the batteries to reset it.


I know this next question will be hard to answer, but about how much of
a 
typical rfbd book
will fit on a 1gb card?

should I get a 4 gb card instead?

I have used this card with other mp3 files without any problems, so I
know 
the card is good.
bookport firmware, book transfer and bookport wizard  versions are the

latest available.
Any help will be appriciated.

phil



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