Hi Pamela, do we order the flash cards directly from APH? I need at least 2 gig card. If not, will you give me a list of venders? -----Original Message----- From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of PAMELA RADER Sent: Thursday, October 04, 2007 11:13 AM To: bookport@xxxxxxxxxxxxx Subject: [bookport] Re: ezb, buffer overflow, moving to a new card Susan: If you want to copy files from one card to another, it is not necessary to copy the Help file because when you connect the Book Port to the PC with the new card in place, the Book Port Transfer program will check for the Help file and insert it, if it is not found. Consequently, it will also update the Help file so that it will be the most current help file for the version you are running. Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307 >>> slger123@xxxxxxxxx 10/04/07 11:06AM >>> I have been roving the archives, trying to confirm some problems and solutions. First, is it safe to remove the help file from the bookport? several files were corrupted in a recent transport and I now get the melodic, but annoying, "buffer overflow, moving on" message as I accidentally hit Help, then need to restore defaults. second, among several recommendations for moving from one memory card to another, which is a better, or easier, method? Third, here's a solution I found. and want to register for future searchers. Moving to a new computer, after install from the CD I got 18 months ago Transport aborted with a message "EZB Braille translator cannot start". for a related problem, Pamela suggested, "trust me, delete ezb.dll from the common files, un-install, re-install Bookport Transport". sure enough, that worked, thanks, Pamela. summary: ok to delete help or replace help file to correct corrupted file? best way to move files to a new memory card? susan G P.S. one great reason for the list is to help fix problems like these that come up in prolonged use, now hundreds of hours on my bookport. and thanks for the off-topic tutorial on NLS politics Finally, if this list is not the right place for questions like this, please point me to the alternatives. but, wow, the bookport has sure been trouble-free until now..