[bookport] Re: USB Device Not Recognized
- From: "Jones, Lindy" <Lindy.Jones@xxxxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Mon, 11 Feb 2008 09:42:34 -0700
Thank you all for your suggestions!!
Changing the batteries did the trick! It's working and my student is
happy as can be!!
Lindy Jones
Exceptional Education
Technology/Data Support Specialist
442 E. 7th Street
Tucson, Arizona 85705
225-5415 or 260-2438
FAX: 520-225-5471
Check out our web page!!
http://edweb.tusd.k12.az.us/computer/
-----Original Message-----
From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On
Behalf Of PAMELA RADER
Sent: Thursday, February 07, 2008 6:27 AM
To: bookport@xxxxxxxxxxxxx
Subject: [bookport] Re: USB Device Not Recognized
Lindy:
Try changing the batteries in the Book Port and try again. If the message
still occurs, try a different cable.
Pamela Rader, TECHNICAL SUPPORT
American Printing House For The Blind
1839 Frankfort Ave.
Louisville, KY 40206
PHONE: 1-800-223-1839, Ext. 307
>>> Lindy.Jones@xxxxxxxxx 02/06/08 02:32PM >>>
This is the first time I've tried to install this program on a desktop. The
operating system is Windows XP. I'm able to install the software with no
problem, but when I plug the Book Port into the USB port, I get the message
that the USB device is not recognized. I tried all my USB ports.
Any ideas??
Lindy Jones
Exceptional Education
Technology/Data Support Specialist
442 E. 7th Street
Tucson, Arizona 85705
225-5415 or 260-2438
FAX: 520-225-5471
Check out our web page!!
http://edweb.tusd.k12.az.us/computer/ <http://edweb.tusd.k12.az.us/computer/>
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