Yes, download www.aph.org/tech/bpx_setup.exe, but before you run it, make sure you have fresh batteries in the Book Port. >>> tim@xxxxxxxxxxxxxxxx Saturday, August 19, 2006 2:51:55 AM >>> Hi, a colleague attempted to update his firmware to the latest today, and now his bookport reports 'application missing' when he tries to use his bookport. I suspect the firmware update process may have been inadvertently interrupted. Is there a procedure still available for forcing a re-flash of the latest firmware into his unit? Experimenting to find a solution, I tried some old BP flash update software I had left around, hoping to down version, and then get prompted to update to the latest, but it appeared not to work, just leaving my unit with the current firmware version. Any assistance in relation to this problem would be much appreciated. Thanks and Regards Tim Tim Noonan Tim Noonan Consulting Pty Ltd: Excellence in Accessibility and Usability +61 419 779 669 tim@xxxxxxxxxxxxxxxx www.timnoonan.com.au here, and tried to down-version my machine, and then but it didn't appear to work on my unit.