[bookport] Re: Problems with the book port

  • From: Clarence Whaley <clarence@xxxxxxxxxxx>
  • To: bookport@xxxxxxxxxxxxx
  • Date: Thu, 09 Sep 2004 15:46:15 -0500

Michael, I've seen this explained here before to you, but there is a huge 
difference between the file being in your audible library and being on your 
hard drive.  You must, must, must download it first in format 4 for the 
BookPort to be able to use it.  <smile>  Read the help file that gets 
installed on your card.  <smile>



At 02:37 PM 9/9/2004 -0600, you wrote:
>Hi folks.  I purchased a new 128mb compact flash card from Wal-Mart SAturday
>and tried to install Part One of the 9/11 commission report from my
>audible.com library onto the book port.  I somehow managed to get the book
>port manual installed because I connected the unit to the computer.  How do
>I prevent installation of the user's manual onto a new flash card every
>time?  I also received an error that a problem occurred with the hardware
>and that the device was not recognized.  Why?  When attempting to install
>the audible.com file, I keep hearing the message that the file is not found
>even though this particular file is in my audible.com library.  Help,
>please.
>
>Michael Massey


Clarence Whaley
Training Division Manager
GW Micro
E-Mail:  Clarence@xxxxxxxxxxx
Direct Voice (615) 383-6248
or 866-699-8901
Direct Fax (260) 489-2608
GW Micro Voice Number 260-489-3671
http://www.gwmicro.com
or press enter below to read all about our training program
http://www.gwmicro.com/training  


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