[bookport] Re: Page issues in daisy file
- From: "PAMELA RADER" <PRADER@xxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Tue, 20 Sep 2005 13:51:42 -0400
Rusty:
I have never seen this kind of problem before. It's too soon to say,
but I doubt the problem is with your particular unit, but we'll have to
wait and see. I also don't think changing the batteries could contribute
to the problem. Perhaps others can let us know if they observe similar
behavior (it may turn out to be firmware). Rob and Larry would know more
about this, however, they are currently tied up in other Book Port
business today, so it'll probably be tomorrow, before they can answer
you.
In the meantime, here are a couple of suggestions to try:
Even though you've changed batteries, a Reset is still a thing to try.
Try removing the flash card, do a Reset with (2 plus b) and insert the
card again.
Stay tuned for more details.
Pamela Rader, TECHNICAL SUPPORT
American Printing House For The Blind
1839 Frankfort Ave.
Louisville, KY 40206
PHONE: 1-800-223-1839, Ext. 307
>>> rusty.perez@xxxxxxxxx 09/20/05 01:01PM >>>
Hi folks particularly APH staff,
This morning I experienced an error in page numbers with a large daisy
file
again.
When I went to listen to a large text book 250 mb or so, the page where
I
continued listening, was not the page reported by the settings keypad.
The
settings always reported page 35. No matter how long I listened, or how
many
pages forward or backward I skipped, the settings keypad still reported
page
35.
I changed files, listened to something else, and went back to my file.
The
problem had resolved itself.
Here's what I've done since last listening to that file. I listened to
some
text files and some unmarked mp3 files. I changed cf cards, and I
changed
batteries. Could a reset cause the bp to have problems with recognizing
what
page we're on?
Thanks
Rusty
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