[bookport] General failure - operation not completed
- From: Peter Rand <peter.rand@xxxxxxxxxxxx>
- To: bookport@xxxxxxxxxxxxx
- Date: Fri, 08 Oct 2004 11:21:06 +0200
Hi Larry/Rob,
I'm now back in town, and would love to solve the following issue which
we discussed earlier:
When I plug in the Book Port to my WinXP notebook I get the message:
"A Book Wizard Reader update is required for this version of Book Port
Transfer,
but an error occurred while trying to download the update. Please
download the update
through the Check for Updates option on the Book Wizard Reader help
menu, or connect
to the Internet before starting Book Port Transfer".
Neither of the above two suggestions results in an update to the Book
Wizard Reader.
Then, when I'm in Book Port Transfer and select Options/Advanced and
check for a software or firmware update,
I get the error message:
"General failure - operation not completed"<>
Software and firmware are, I believe, the most recent betas (as per
about September 18th).
Peter
Peter Rand wrote:
>Hi Larry,
>
>I tried at 2pm EST, and still get the same error.
>I'm leaving on a trip tomorrow, so I can't back to you for
>a while on this.
>
>Peter
>
>
>LARRY SKUTCHAN wrote:
>
>
>
>>Peter:
>>
>>Would you try it again this morning. It is possible we had Web host =
>>problems.
>>
>>
>>
>>
>>
>>
>>>>>peter.rand@xxxxxxxxxxxx Friday, September 17, 2004 7:13:54 AM >>>
>>>>>
>>>>>
>>>>>
>>>>>
>>Hi Larry,
>>
>>
>>
>>
>>>Are you connected to the internet when you check?
>>>
>>>
>>>
>>>
>>Yes. I also deleted some files on the Book Port to ensure that there =
>>was=20
>>more than enough room for the firmware update.=20
>>
>>Peter=20
>>
>>
>>
>>
>>
>>>=20
>>>=20
>>>
>>>
>>>
>>>
>>>>>>peter.rand@xxxxxxxxxxxx Friday, September 17, 2004 12:56:07 AM >>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>Larry,=20
>>>=20
>>>When I'm in Book Port Transfer and select Options/Advanced and =
>>>
>>>
>>>
>>>
>>check=3D20
>>
>>
>>
>>
>>>for a software
>>>or firmware update, I get the error message:
>>>"General failure - operation not completed"=20
>>>=20
>>>Software and firmware are the most recent betas.=20
>>>=20
>>>Peter=20
>>>=20
>>>=20
>>>=20
>>>
>>>
>>>
>>>
>>=20
>>
>>
>>
>>
>>
>>
>>
>>
>
>
>
>
>
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