[bookport] Re: General failure - operation not completed
- From: "Mike Arrigo" <n0oxy@xxxxxxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Fri, 8 Oct 2004 19:21:44 -0500
You might try uninstalling all of the book port software, then reinstall the
newest version from the aph web site.
----- Original Message -----
From: "Peter Rand" <peter.rand@xxxxxxxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Friday, October 08, 2004 12:45 PM
Subject: [bookport] Re: General failure - operation not completed
> Rob,
>
> Nope, it doesn't help.
> Downloaded and installed the file, but checking for new firmware or
> software still results in "general failure" message.
>
> Peter
>
> ROB MEREDITH wrote:
>
> >Peter:
> >
> >Just download and run the following:
> >
> >www.aph.org/tech/bp_setup.exe=20
> >
> >If this doesn't solve your problems, let us know.
> >
> >Rob Meredith
> >
> >
> >
> >>>>peter.rand@xxxxxxxxxxxx 10/08/04 05:21AM >>>
> >>>>
> >>>>
> >Hi Larry/Rob,
> >
> >I'm now back in town, and would love to solve the following issue
which=20
> >we discussed earlier:
> >
> >When I plug in the Book Port to my WinXP notebook I get the message:
> >
> >"A Book Wizard Reader update is required for this version of Book Port=20
> >Transfer,
> >but an error occurred while trying to download the update. Please=20
> >download the update
> >through the Check for Updates option on the Book Wizard Reader help=20
> >menu, or connect
> >to the Internet before starting Book Port Transfer".
> >
> >Neither of the above two suggestions results in an update to the Book=20
> >Wizard Reader.
> >
> >Then, when I'm in Book Port Transfer and select Options/Advanced and=20
> >check for a software or firmware update,
> >I get the error message:
> >
> >"General failure - operation not completed"<>
> >
> >Software and firmware are, I believe, the most recent betas (as per=20
> >about September 18th).
> >
> >Peter
> >
> >
> >
> >Peter Rand wrote:
> >
> >
> >
> >>Hi Larry,
> >>
> >>I tried at 2pm EST, and still get the same error.
> >>I'm leaving on a trip tomorrow, so I can't back to you for
> >>a while on this.
> >>
> >>Peter
> >>
> >>
> >>LARRY SKUTCHAN wrote:
> >>
> >>=20
> >>
> >>
> >>
> >>>Peter:
> >>>
> >>>Would you try it again this morning. It is possible we had Web host
=3D
> >>>problems.
> >>>
> >>>
> >>>=20
> >>>
> >>> =20
> >>>
> >>>
> >>>
> >>>>>>peter.rand@xxxxxxxxxxxx Friday, September 17, 2004 7:13:54 AM >>>
> >>>>>> =20
> >>>>>>
> >>>>>> =20
> >>>>>>
> >>>>>>
> >>>>>>
> >>>Hi Larry,
> >>>=20
> >>>
> >>> =20
> >>>
> >>>
> >>>
> >>>>Are you connected to the internet when you check?
> >>>> =20
> >>>>
> >>>> =20
> >>>>
> >>>>
> >>>>
> >>>Yes. I also deleted some files on the Book Port to ensure that there
=3D
> >>>was=3D20
> >>>more than enough room for the firmware update.=3D20
> >>>
> >>>Peter=3D20
> >>>
> >>>=20
> >>>
> >>> =20
> >>>
> >>>
> >>>
> >>>>=3D20
> >>>>=3D20
> >>>> =20
> >>>>
> >>>> =20
> >>>>
> >>>>
> >>>>
> >>>>>>>peter.rand@xxxxxxxxxxxx Friday, September 17, 2004 12:56:07 AM >>>
> >>>>>>> =20
> >>>>>>>
> >>>>>>> =20
> >>>>>>>
> >>>>>>>
> >>>>>>>
> >>>>Larry,=3D20
> >>>>=3D20
> >>>>When I'm in Book Port Transfer and select Options/Advanced and =3D
> >>>> =20
> >>>>
> >>>> =20
> >>>>
> >>>>
> >>>>
> >>>check=3D3D20
> >>>=20
> >>>
> >>> =20
> >>>
> >>>
> >>>
> >>>>for a software
> >>>>or firmware update, I get the error message:
> >>>>"General failure - operation not completed"=3D20
> >>>>=3D20
> >>>>Software and firmware are the most recent betas.=3D20
> >>>>=3D20
> >>>>Peter=3D20
> >>>>=3D20
> >>>>=3D20
> >>>>=3D20
> >>>> =20
> >>>>
> >>>> =20
> >>>>
> >>>>
> >>>>
> >>>=3D20
> >>>
> >>>
> >>>
> >>>
> >>>=20
> >>>
> >>> =20
> >>>
> >>>
> >>>
> >>
> >>=20
> >>
> >>
> >>
> >
> >
> >
> >
> >
> >
> >
> >
>
>
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