Never use Add/Remove Programs if the application has its own uninstaller and Book Port Transfer does. Go to the Start Menu and open the Book Port Transfer folder and you'll find an Uninstall Book Port Transfer item there. Use that. And before someone asks why you shouldn't use Add/Remove Programs if the application has its own uninstall routine, the answer is that the program, itself, knows far better than any other possible method just what needs to be done to completely uninstall all of its components. ----- Original Message ----- From: "B. Alan Mattison" <mattison@xxxxxxxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Saturday, July 23, 2005 1:12 PM Subject: [bookport] Re: Completely Removing the Transfer Software Try removing the program from Add/Remove Programs instead of removing the program directly. The registry still thinks the program is there. B. Alan Mattison mailto: mattison@xxxxxxxxxxxx -----Original Message----- From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Bruce Toews Sent: Saturday, July 23, 2005 10:20 AM To: bookport@xxxxxxxxxxxxx Subject: [bookport] Completely Removing the Transfer Software How does one completely, utterly remove the Bookport transfer software. It seems no matter what I remove - uninstalling the program, then removign the APH directory from program files, then removing the APH folder from documents and settings, then removing the APH folder from common files, when I reinstall, BP doesn't ask me to reboot as it first did when I installed the software, and it still remembers my options. I want to try a complete, total, utter uninstall and reinstall. What do I do to achieve this? Bruce -- Bruce Toews E-mail and MSN/Windows Messenger: water_drinker@xxxxxxxx Web Site (including info on my weekly commentaries): http://www.ogts.net Info on the Best TV Show of All Time: http://www.cornergas.com __________ NOD32 1.1176 (20050722) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com