Hi, I thought reformatting the card was pretty drastic, but it worked and I am back in business. A very happy customer, Jeffrey -----Original Message----- From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of PAMELA RADER Sent: Monday, July 23, 2007 9:12 AM To: bookport@xxxxxxxxxxxxx Subject: [bookport] Re: Cannot convert books Hi: Try updating the Book Wizard Reader program. You can do this by opening the Book Wizard icon on your Desktop, then press Alt H to get to the Help menu and choose the "Check For Updates," and see if there's a newer update. If so, get it. If not, then try reformatting your compact flash card--although I believe this is more of a BWR problem. Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307 >>> jt.chess@xxxxxxxxxxx 07/22/07 06:05PM >>> Hi, I am getting this error message when attempting to move Daisy books with either the Transfer program or Windows Explorer: Book Port Transfer Can't open C:\DOCUME~1\Jeffrey\LOCALS~1\Temp\BPDTBConv.txt I can move text files, but nothing else. Does this call for reinstalling the Transfer program from the CD? If so, should I remove with the Transfer program and Book Wizard before reinstalling them, and should I reformat the Flash card before reinstalling? Thanks, Jeffrey