[bookport] Re: Bookport firmware update prolem
- From: Pamela Rader <prader@xxxxxxx>
- To: "bookport@xxxxxxxxxxxxx" <bookport@xxxxxxxxxxxxx>
- Date: Mon, 15 Aug 2011 11:22:07 -0400
Also, check to be sure the Internet access is working on the PC where the
problem is occurring and that you are running it on an administrative rights
account.
You also want to make sure the PC is seeing the book port in order for it to
see the update.
Pamela
-----Original Message-----
From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On
Behalf Of Jacques Bosch
Sent: Monday, August 15, 2011 11:13 AM
To: bookport@xxxxxxxxxxxxx
Subject: [bookport] Re: Bookport firmware update prolem
Well, the transfer software itself says there is no new version.
And I have formatted the card.
Will try with different card too.
On Mon, Aug 15, 2011 at 3:20 PM, Pamela Rader <prader@xxxxxxx> wrote:
> Hi:
>
> First, be sure you are running the latest book port transfer software. You
> can download the latest at:
>
> http://tech.aph.org/bp_setup.exe
>
> Once that is installed, it should see the latest or last firmware (2.3.0.
>
> Since you are getting Index errors, you might try reformatting that compact
> flash card or try a different card altogether.
>
> If you continue to get index errors, there's probably not much else we can
> do, as it is necessary the card is properly read in order for the firmware to
> be properly installed.
>
> Pamela
>
>
>
> -----Original Message-----
> From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On
> Behalf Of Jacques Bosch
> Sent: Monday, August 15, 2011 1:55 AM
> To: bookport@xxxxxxxxxxxxx
> Subject: [bookport] Bookport firmware update prolem
>
> Hi.
> I just received an old bookport.
> When connecting it to the PC, the transfer software tells me that a
> firmware update is required for the bookport in order to send files to
> it. I select yes, check for updates, but then, after checking, it says
> there are no firmware updates available.
> Transferring files seems to work, but then afterward the BP says,
> error reading index file.
> When booting up the BP, it says, Bookport 1 2 0 ready.
>
> Any tips?
> Thanx
> Jacques
>
>
>
--
Jacques Bosch
Software Architecture and Development
Independent Contractor
Cell: +27 824711807 Fax: +27 86 504 4726
E-Mail: jfbosch@xxxxxxxxx
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