Have you tried rebooting the computer? Occasionally, I've encountered a situation where Book Port Transfer simply won't start, even if I try manually invoking the program from the icon on the desktop, and rebooting always fixes the problem for me. ----- Original Message ----- From: "Lev Patoka" <lpatoka@xxxxxxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Tuesday, March 21, 2006 11:46 PM Subject: [bookport] BookPort transfer sofware cann't see the device Hi, When I connect the BookPort to my computer Ican see it as an E: drive, but the transfer software cann't see it. I use a Dell computer with 1 Gbite memory, Windows XP Home addition... Please Help.\Regars, Lev