[bookport] Re: Book Share Book Error

  • From: "PAMELA RADER" <PRADER@xxxxxxx>
  • To: <bookport@xxxxxxxxxxxxx>
  • Date: Wed, 06 Sep 2006 09:20:15 -0400

If it is the Daisy Book, then you want to send the file with the OPF
extension.  If you downloaded the Braille version, then, of course, you
want to send the Brf file.  If you're getting the error on more than one
device, then it sounds like the book to me  I'll try to check it when I
have the time.

.



Pamela Rader, TECHNICAL SUPPORT
American Printing House For The Blind
1839 Frankfort Ave.
Louisville, KY  40206

PHONE:  1-800-223-1839, Ext. 307


>>> lighthousebs@xxxxxxxxxxxxx 09/05/06 06:27PM >>>

Hi,

I have been trying to load the book from Book Share called  The Old Man
and 
the Sea into my Bookport.  I have successfully downloaded and unpacked
the 
book as I have done with many, many other titles.  My problem occurs
when I 
try to load it into my book port or my Pac Mate for that matter.    I
get an 
error stating something about a missing letter.  When I approached
technical 
support at Book Share I was given the pat answer of make sure I am
trying to 
load the proper files.  Would someone else try and load this book and 
confirm that there is in fact an issue with this book, and hopefully
not 
that I am doing something incorrectly.  Thank you.

Guided by His light,
  Dixie
 email:  Lighthousebs@xxxxxxxxxxxxx 



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