[bookport] Re: BRF file query

  • From: "PAMELA RADER" <PRADER@xxxxxxx>
  • To: <bookport@xxxxxxxxxxxxx>
  • Date: Wed, 03 Oct 2007 11:12:09 -0400

Jamie:

We're having trouble tracking this one down, as transferring "BRF" works fine 
here on my machine.  Could you please check the about button in Book Port 
Transfer and make sure that's what version number it reports?

Thanks!



Pamela Rader, TECHNICAL SUPPORT
American Printing House For The Blind
1839 Frankfort Ave.
Louisville, KY  40206

PHONE:  1-800-223-1839, Ext. 307


>>> jamiek77@xxxxxxxxxxxxxxx 10/03/07 09:38AM >>>


Hi Pamela, 

Yes running the latest BP firmware and software version 2.3.1.14.

To clarify, I am opening a DXP file using Duxbury 10.6 and saving as BRF to
read the braille file on the book port.

Regards,

Jamie
(Australia)

-----Original Message-----
From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] 
On Behalf Of PAMELA RADER
Sent: Wednesday, 3 October 2007 11:25 PM
To: bookport@xxxxxxxxxxxxx 
Subject: [bookport] Re: BRF file query

Hi Jamie:

This is an old problem.  Are you running the latest Beta or the released
version?


Pamela Rader, TECHNICAL SUPPORT
American Printing House For The Blind
1839 Frankfort Ave.
Louisville, KY  40206

PHONE:  1-800-223-1839, Ext. 307


>>> jamiek77@xxxxxxxxxxxxxxx 10/03/07 09:04AM >>>

Hi list,

I'm attempting to send bRF US encoded files to the book port. When trying to
transfer the files I get the following message:
ezb
graphic 780  Converting to upper case.
OK
 
 I gave up clicking ok after 100 and can only close the BP software through
the device manager.

I should add the BRF files were DXP files. Is their a step or setting I've
not covered?

Would appreciate any advice on this.

Regards,

Jamie
(Australia)
 

-----Original Message-----
From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] 
On Behalf Of Ed Thurston
Sent: Wednesday, 3 October 2007 10:33 AM
To: bookport@xxxxxxxxxxxxx 
Subject: [bookport] please save the list!

Hello Pamula!

Please save the list has both the bookport and the list have given me many,
many hours of entertainment and challenge in learning how to use it.

My biggest challenge was  in changing the pesky batteries and  you assured
me last year that the new model would have a rechargeble battery and power
cord to plug into a wall socket.

When I first heard that your  new model was about to be released, I quickly
sold my good old Bookport to help fund the new one.

Then I heard the news that  there was a  problem and that it would be a long
time  in resolving it.

I was stuck between that rock and the hard place.

In desperation, I ordered your competitor's unit and was dismayed at how
cumbersome it was in loading books into the  unit!  Fortunately when I tried
to use the  device, I learned that it had been damaged and was delighted to
learn that the company would  refund my money as soon as I returned it. 
This I have done and am again awaiting the completion of your unit!

Therefore, we all need the list to keep us informed as to the progress of
the new model.
I do hope that the redesign will be completed sooner than you surmise and
the new model can be released in a few months!

Very truly yours,

Ed Thurston, 








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