[blindreplay] Re: Kelly and Life My Way response from Jeffrey Wilson
- From: "Life My Way" <lifemyway@xxxxxxxxx>
- To: <blindreplay@xxxxxxxxxxxxx>
- Date: Mon, 27 Jan 2014 11:05:39 -0600
Ok, this computer is not an old computer that is running windows xp, the ram is
newer ram and processor is a newer one.
Jeffabout the issue, i am having on both windows xp and a windows 7 laptop that
has also a breand new upto date processor that has the laptop also sluggish.
I can understand that you might not test with the screen readers, but might you
give it a try please and then let us know what might be causing such issues?
thanks.
----- Original Message -----
From: Petro T. Giannakopoulos
To: blindreplay@xxxxxxxxxxxxx
Sent: Monday, January 27, 2014 5:17 AM
Subject: [blindreplay] Kelly and Life My Way response from Jeffrey Wilson
I am dealing with credit card fraud. My card number was stolen so please
understand if I am late in responding.
From Jeffrey Wilson for Applian is below,
I wanted to comment on one thread by Kelly Pierce. She is seeing six youTube
video formats most likely because she is using the Guide to go to the
YouTube.com channels (rather than just letting RMC5 run and using her browser
to navigate through YouTube).
Secondly, Leslie Bee forwarded me a blind replay message regarding
sluggishness while recording from YouTube. While I do extensive testing, I do
not specifically test with screen reading software since I have none. That
being said, I do test in Windows XP. The user, Life My Way, seems to be using
a older computer based on given specifications. There could be any number of
reasons why their computer is sluggish. Windows XP is not know to stay fresh
and snappy over time. That being written, we have not had any customer tickets
complaining about sluggishness.
Regards,
Jeff
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