I learned ProDos. It was like MS Dos only not. It was Dos for my Apple 2e. when
I took an MS Dos class in 1992 I was surprised at how much more powerful it
was than Prodos.
Even then I never used MS Dos until I got Windows 95 in 1995 and occasionally
went into dos to do something on my first ever PC. On the Apple I did Prodos,
Dos, Basic, and Assembler which was basically rows of two digit letter and
number combinations that the computer turned into a program. I’m still amazed
at how far things have come since those days.
From: blind-philly-comp-bounce@xxxxxxxxxxxxx
[mailto:blind-philly-comp-bounce@xxxxxxxxxxxxx] On Behalf Of Kimberly Starrett
Sent: Thursday, March 24, 2016 7:18 AM
To: blind-philly-comp@xxxxxxxxxxxxx
Subject: [blind-philly-comp] Re: Microsoft complaint
I still have fond memories of Dos. Yes, I am that old. Lol!
When I learned to program back in the early ‘80s, windows wasn’t even a thing
yet. PCs were hardly a thing. I learned on HP talking terminals and when I got
my job with the department of veteran affairs I got my first IBM pc. It ran dos
though I don’t recall the version and had two floppy drives. OMG, it’s so
funny to remember that, how we thought we were on the cutting edge.
Kimberly
From: blind-philly-comp-bounce@xxxxxxxxxxxxx
<mailto:blind-philly-comp-bounce@xxxxxxxxxxxxx>
[mailto:blind-philly-comp-bounce@xxxxxxxxxxxxx] On Behalf Of The New Vision ;
Store
Sent: Wednesday, March 23, 2016 10:22 PM
To: blind-philly-comp@xxxxxxxxxxxxx <mailto:blind-philly-comp@xxxxxxxxxxxxx>
Subject: [blind-philly-comp] Re: Microsoft complaint
My dadhas 15meg now, surprisingly. He had the 8meg from standard phone cable.
I think he got in during windows and maybe started at 5 or 8meg.
But his computer comes up AOL. I don’t understand it, but it is the old days,
and I knew a load of folks who did it that way 20 years ago, though I doubted
speech would work thus never asked.
I ran 56K, and got to windows during XP.
But the first time I got on line via ie on that 56k I actually:
Sat, waited, made a cup of tea, added milk and sugar, brought it back to the
desk, sat it carefully, sat myself down and at about that time the website I
wanted had loaded fully. I was so amazed, comprehending why folks had said
“winbloat” as compared to dos/commo/lynux.
Now I forget almost all of my lynux/ command line. Though I knew only enough to
get by.
From: blind-philly-comp-bounce@xxxxxxxxxxxxx
<mailto:blind-philly-comp-bounce@xxxxxxxxxxxxx>
[mailto:blind-philly-comp-bounce@xxxxxxxxxxxxx] On Behalf Of Deon Lyons
Sent: Wednesday, March 23, 2016 9:47 PM
To: blind-philly-comp@xxxxxxxxxxxxx <mailto:blind-philly-comp@xxxxxxxxxxxxx>
Subject: [blind-philly-comp] Re: Microsoft complaint
Boy, AOL. That’s a blast from the past. I remember those dial up days, and the
noise the 56k modems used to make connecting. It echoed through the house. grin
We didn’t get high speed out here until around 2004 or 5, and when I saw the
Roadrunner flyer stuck in my front door, I almost started crying. We tried
Hughes and their internet satellite, but the bucket limits were killing me,
plus afternoon hours, it was slower than dial up speeds.
Your father sounds like mine. When you find something you feel comfortable
with, stick with it until the cows come home. grin
From: The New Vision Store <mailto:nvs@xxxxxxxxxxxxxxxxxxxxx>
Sent: Wednesday, March 23, 2016 7:04 PM
To: blind-philly-comp@xxxxxxxxxxxxx <mailto:blind-philly-comp@xxxxxxxxxxxxx>
Subject: [blind-philly-comp] Re: Microsoft complaint
Hi
I’ve tried twice to respond to your email already. Each time I read it back it
sounds like another language. Kind of funny, rather frustrating. Spanish
language problems asside…
I hope they got the malware off of your mom’s machine.
My dad is “aol desktop” all the way. That’s all he knows, that is the extent
to which he is comfortable.
From: blind-philly-comp-bounce@xxxxxxxxxxxxx
<mailto:blind-philly-comp-bounce@xxxxxxxxxxxxx>
[mailto:blind-philly-comp-bounce@xxxxxxxxxxxxx] On Behalf Of Deon Lyons
Sent: Wednesday, March 23, 2016 9:39 AM
To: blind-philly-comp@xxxxxxxxxxxxx <mailto:blind-philly-comp@xxxxxxxxxxxxx>
Subject: [blind-philly-comp] Re: Microsoft complaint
I have had pretty good luck with Microsoft Accessible support. Of the ten or so
times I have called these past few years, I have had only one bad experience. I
tried to get my mother to sign up with the Geek Squad, as she was perpetually
snagging malware with her incessive mouse clicking. grin
She declined and chose to take her laptop to a local mom and pop computer
store. They rolled her back to Windows 8.1, as they felt a lot of her issues
were from her laptop not having enough meat and potatoes to run Windows 10,
that, and her machine was plugged up with tons of malware. They set her up with
a desktop icon, and all she has to do is click the icon and they will call her
on the phone, discuss what the problem is, and remote access her pc to
troubleshoot the issue. This was a little more than a hundred dollars, but
hopefully it will ease her negative experiences as she chases a 200 dollar Wal
Mart debit card halfway around cyberspace.
I’ve heard good things about the Geek squad, and would recommend them to
anyone. I haven’t heard much about Staples though.
I usually have my son dig into mine when something goes south. He’s like a
frigging mole.
I remember when he was around 14, I went up to his bedroom, and he had an old
Pionex 233 P2 machine of mine on his floor. The tower was completely
disassembled, and I just stood there in shock with my mouth hanging open. He
looked at me and said, “What?”.
Ninety minutes later I went back up to his room, and the tower was on his desk,
running.
Good luck with your issues Bill.
dp
***
From: Merv Keck <mailto:blind5sparrow@xxxxxxxxx>
Sent: Wednesday, March 23, 2016 8:32 AM
To: blind-philly-comp@xxxxxxxxxxxxx <mailto:blind-philly-comp@xxxxxxxxxxxxx>
Subject: [blind-philly-comp] Re: Microsoft complaint
Hi,
I pay $99.99 a year for Geek Squad protection. This is not in-home. If I have
an issue I throw one of the three laptops in a carry case, hop in a cab, and
take it to the store where I leave it for a week to ten days. It costs me only
parts but no labor. For example if I need a new hard drive or want more ram.
They do home visits but I don’t know the cost for that.
From: blind-philly-comp-bounce@xxxxxxxxxxxxx
<mailto:blind-philly-comp-bounce@xxxxxxxxxxxxx>
[mailto:blind-philly-comp-bounce@xxxxxxxxxxxxx] On Behalf Of The New Vision ;
Store
Sent: Wednesday, March 23, 2016 1:01 AM
To: blind-philly-comp@xxxxxxxxxxxxx <mailto:blind-philly-comp@xxxxxxxxxxxxx>
Subject: [blind-philly-comp] Re: microsoft complaint
I’m not feeling very trusting toward either of those companies coming out to my
house and doing stuff, telling me it’s okay and then leaving.
I’ve had too many events of that kind that left me in deeper trouble.
I sadly stuck.
From: blind-philly-comp-bounce@xxxxxxxxxxxxx
<mailto:blind-philly-comp-bounce@xxxxxxxxxxxxx>
[mailto:blind-philly-comp-bounce@xxxxxxxxxxxxx] On Behalf Of nascarlill1
Sent: Tuesday, March 22, 2016 11:36 PM
To: blind-philly-comp@xxxxxxxxxxxxx <mailto:blind-philly-comp@xxxxxxxxxxxxx>
Subject: [blind-philly-comp] Re: microsoft complaint
Hi, Bill;
I'm surprised by that failure on their part. They've always worked with me on
whatever issue I was struggling with and when promised, someone called back
that same day. It could be
that your problem is one that stumps them and nobody wants to admit it.
However, if someone from Microsoft suggested an on site visit from someone, I'd
recommend a tec from either Staples or Geek Squad. They're both very good and
know their stuff. They aren't cheap but if you've got a problem bugging you,
they'll get to the bottom of it and get it straightened out for you. I believe
both have a policy of accepting only credit cards instead of cash. Perhaps
that's because it's easiest to keep track of that way. Anyway, I've dealt with
both and have no regrets. Good luck with your update failure issue. Hope you
can get it corrected soon. One thing I must warn you about. Both companies take
anywhere from a few days to a week or two to arrange and set up an appointment
with you so be prepared for that. I think my tecs came out here within three to
five days of my first contact by phone to those companies. Take care.-----
Lillian
Original Message -----
From: The New Vision Store <mailto:nvs@xxxxxxxxxxxxxxxxxxxxx>
To: blind-philly-comp@xxxxxxxxxxxxx <mailto:blind-philly-comp@xxxxxxxxxxxxx>
Sent: Tuesday, March 22, 2016 10:33 PM
Subject: [blind-philly-comp] microsoft complaint
It is now two weeks that MS help desk has not called me back.
I called about updates that were marked as failed.
A teck went through and did several things and said she’d call Friday or Monday.
I didn’t hear, so called on a Tuesday. It was her day off so a new person tried
the next thing a supervisor recommended.
No luck and I would get a call back.
I looked on the net and by KB# and topic saw recommendations for the 4 things
attempted, some of which I could not have done myself.
I received a call from MS later than promised and was told that a new instal of
win7, or some other process requiring sighted assistance would fix this for me.
I said there was no sighted assistance and asked if updating to win10 would do
it, and if so would they help from beginning to end.
I have now, 2 weeks, not gotten an answer to assist in proceeding with the yet
unfixed failed updates in Feb. I have also found updates in December that
failed, to which I alerted them during the second phone call.
This is my first unsuccessful, and low quality dealing with them. I understand
“can’t fix” or “must be local, hands on”. But not calling back, even to give an
answer?
Okay, I’m done complaining, I really do have other issues requiring my efforts.
I guess the take away would be, if all you find on the net about failed updates
doesn’t help… this is where it may lead.
