[bksvol-discuss] Re: so annoying
- From: Valerie Maples <vlmaples@xxxxxxxxxxxxx>
- To: bksvol-discuss@xxxxxxxxxxxxx
- Date: Sat, 21 Apr 2012 21:52:57 -0700 (PDT)
Jamie is not alone in her frustration with overnight SNAFUs. I am a full time
caregiver to a total care husband and daughter and losing even 30 minutes
trying
to check in a book at the only uninterrupted computer time I have in the wee
hours is aggravating beyond words! Those of us who are sighted, like Jamie,
Doug, and I often take on very tough projects and with Doug and I operating
from
full queues due to so many poached holds, it often makes it impossible for us
to
move to the next project until check in is complete.
I do hope they fix this problem; it is getting worse as time goes on!
Valerie
Join us in celebrating our 10th Anniversary!
Bookshare: Bringing Reading to Life for 10 Years
http://www.bookshare.org/
________________________________
From: Susan Lumpkin <slumpkin@xxxxxxxxxxxxx>
To: bksvol-discuss@xxxxxxxxxxxxx
Sent: Sat, April 21, 2012 10:04:42 PM
Subject: [bksvol-discuss] Re: so annoying
I definitely understand your frustration, Jamie and surely do hope something
can be done by Bookshare's staff to correct the above mentioned problem!
Susan
s
-----Original Message-----
From: bksvol-discuss-bounce@xxxxxxxxxxxxx
[mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Jamie Yates, CPhT
Sent: Saturday, April 21, 2012 7:38 PM
To: Bookshare Volunteers
Subject: [bksvol-discuss] Re: so annoying
Let me add that I do not think it is unreasonable to be told UP FRONT
when a site is experiencing difficulties. Other websites do it.
Blockbuster doesn't let me search for a movie and try to put it in my
queue. It tells me UP FRONT hey we're down. Try later. Other sites
don't let me shop and then put things in my cart and only at the point
of payment say hey guess what? We're having difficulties try later.
No, they tell me UP FRONT. My library website doesn't let me browse
books and then when I try to place a hold tell me sorry try later. It
tells me UP FRONT that they are down. Bookshare could do the same.
It's not unreasonable to be given this courtesy instead of letting me
go through the entire thirty minute process of submitting a book only
to be told sorry we're having difficulties, try later.
If anyone, ANYONE, thinks I'm a blind person whining, you couldn't be
more wrong.
--
Jamie in Michigan
Currently Reading: The Sewing Circles of Herat by Christina Lamb
See everything I've read this year at: www.michiganrxtech.com/books.html
To unsubscribe from this list send a blank Email to
bksvol-discuss-request@xxxxxxxxxxxxx
put the word 'unsubscribe' by itself in the subject line. To get a list of
available commands, put the word 'help' by itself in the subject line.
To unsubscribe from this list send a blank Email to
bksvol-discuss-request@xxxxxxxxxxxxx
put the word 'unsubscribe' by itself in the subject line. To get a list of
available commands, put the word 'help' by itself in the subject line.
Other related posts:
