[bksvol-discuss] Re: frustrating?
- From: Cindy Rosenthal <popularplace@xxxxxxxxx>
- To: bksvol-discuss@xxxxxxxxxxxxx
- Date: Fri, 2 Jan 2009 17:47:03 -0800 (PST)
Thanks for posting this, Monica. I'll update the info
I've saved so I won't misdirect people. smile I think
my info is from old newsletters or posts.
Cindy
--- Monica Willyard <rhyami@xxxxxxxxx> wrote:
> Hi, Candice. There are three email addresses that
> will stand you in
> good stead for almost anything you need to do. Write
> to
> volunteer@xxxxxxxxxxxxx for anything related to
> volunteer activities
> such as locating the submitter of a book you're
> validating for missing
> pages or for when you need to change a synopsis.
> That address is set
> up so your questions or concerns will go to the
> right person.
>
> Write to support@xxxxxxxxxxxxx for problems with the
> actual Bookshare
> system such as books that won't open, links that
> don't work, or files
> that seem to be corrupted.
>
> Finally, if you need to contact Carrie directly for
> something, write
> to her at ckarnos@xxxxxxxxx She handles collection
> development and is
> the person to talk to if you want to send books to
> Bookshare to be
> scanned. She can tell you if she's able to process
> them along with her
> current workload. She scans the New York Times
> bestsellers for us and
> knows what it's like to be a volunteer.
>
> Old habits die hard. We used to go to Carrie for
> most things related
> to volunteering and fixing books because there was
> no one else in
> place who could help us. Carrie's a nice person who
> makes helping us
> look so easy, even when she's under a deadline. So
> it's taking us some
> time to get used to writing to the
> volunteer@xxxxxxxxxxxxx email
> address. Now that Bookshare has grown, they are
> asking us to use the
> volunteer address so our requests can be given
> directly to the person
> who can fix the issue. Pavi is our volunteer
> coordinator, and she
> tracks our issues to make sure they're resolved
> well. She passes
> things along to Allison, Linda, Carrie, or Lisa and
> helps everybody
> stay in the loop.
>
> I know this isn't an official post. Does it help you
> feel more in
> touch with things though? I'm glad you're
> volunteering and that you're
> asking questions. Smart people ask while the not so
> smart ones make up
> their own answers and are usually wrong. (grin)
>
> --
> Monica Willyard
> Visit my blog at http://www.scannersguild.com
> To unsubscribe from this list send a blank Email to
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> put the word 'unsubscribe' by itself in the subject
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>
>
WISH LIST (CALLED REQUESTED ADDITIONS TO THE BOOKSHARE COLLECTION)IS AVAILABLE
AT
http://www.friendsofbookshare.org/wish_list/wish_list.htm
www.lljfm.net/bookshare/home.htm
A LIST OF BOOKS CURRENTLY BEING SCANNED IS AVAILABLE AT
http://www.friendsofbookshare.org/
www.lljfm.net/bookshare/home.htm
To unsubscribe from this list send a blank Email to
bksvol-discuss-request@xxxxxxxxxxxxx
put the word 'unsubscribe' by itself in the subject line. To get a list of
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