I had a problem with the control key, too. I wasn't always getting the courtesy tones, so I didn't think I was getting in. Cindy Lou To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.