Hi Laura, I just logged in without a hitch. I wonder if there was some temporary problem that has since cured itself? If not, please contact Madeleine at madeleinel@xxxxxxxxxxxx and I'll bet she'll know who best to contact. Since you're not a Bookshare member, the process is a bit different, I think. Hope your problem is resolved quickly! Mayrie _____ From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Laura Shannon Sent: Wednesday, June 06, 2012 8:37 AM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] can't login? Hi all, So I tried to login to the site and it is saying invalid username/password? I double checked and it said the maintenance was on Saturday not today. Who do I contact about this? Thanks all. Laura