[bksvol-discuss] Re: any ideas
- From: "Peter Scialli" <Peter.s@xxxxxxxxxxxx>
- To: <bksvol-discuss@xxxxxxxxxxxxx>
- Date: Fri, 4 Jun 2004 20:57:25 -0400
Hi Robert,
I apologize, but I haven't seen any messages from you in the Support
Email box. I'm not sure what is happening with VRS. It sounds like it
could be a registry error of some sort. Do you have admin permissions
enabled on the account you are accessing on that installation of XP? If so,
have you tried running the repair utility which is part of the installation
app? Was the program working and then stopped? Sometimes, Norton or one of
the other active virus scanners may intercept an executable. Is there any
chance you put a new installation of something like that on your system?
Thanks.
________________________
Peter M. Scialli, Ph.D.
Associate, Technical Projects, Bookshare.org
www.bookshare.org
A Project of The Benetech Initiative - Technology Serving Humanity
peter @benetech.org
www.benetech.org
----- Original Message -----
From: "robert tweedy" <rtweedy2@xxxxxxx>
To: <bksvol-discuss@xxxxxxxxxxxxx>
Sent: Friday, June 04, 2004 7:44 PM
Subject: [bksvol-discuss] any ideas
> I am getting this error message for the last month or so. I have written
> support@xxxxxxxxxxxxx twice now and haven't gotten any response and with
the
> a.c.b convention here they are even busier. I have uninstall and download
> victor reader again and also with the unpacked tool it won't say
> c\mydocuments\whatever the tittle is, it just say c\. Here's the error
> message with windows XP home as the o.p.s.
>
> Error signature
>
> szAppname : versoft.exe
>
> szAppver : 1.5.5.0
>
> szmodmname : hungapp
>
> szmodver : 0.0.0.0
>
> offset : 0.0.0.0
>
> I have written to Canada and they told me to write bookshare.
>
>
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