[bksvol-discuss] Re: Can't access my account.
- From: aidee campa <aidee.campa@xxxxxxxxx>
- To: bksvol-discuss@xxxxxxxxxxxxx
- Date: Fri, 14 Sep 2012 21:02:38 -0700
You probably won't hear from support until Monday or Tuesday, and if
the site doesn't let you use your email address, there's really
nothing you can do. (At least, not that I know of) Hopefully they will
fix this soon so you can get back to normal.
On 9/14/12, Shirley Koda <sk22@xxxxxxxxxxxxxx> wrote:
>
> The web page doesn't like either my email address or my password. I've
> tried changing it (the password) several times but that hasn't helped.
> I've
> written to Customer Service and was assigned an automatic case number but
> haven't heard anything since. Is there anything else I can do? Can they
> extend my membership since I couldn't get in to download books?
>
>
>
> Shirley
>
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>
--
Regards,
Aidee
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