I was running into that too and I saw a bunch of AISL listserv messages
about it. Feels like too many people were complaining for it to all be
individual user error.
I don't have a solution other than dumping Follett which is what I did (not
because of this issue specifically), but it definitely made me happy we
were switching.
Jessica
On Thu, Mar 21, 2024 at 2:33 PM Judy Cha <jccha34@xxxxxxxxx> wrote:
Hi everyone,
We've often run into the issue of books that I believe I checked in in the
morning, but later I will find that book still under a student's account,
showing it wasn't checked in. I'll find the book on the shelf, thinking I
had checked it in.
It happens so frequently, it has become a persistent issue. I thought it
was a Destiny Follett glitch, but the rep just said it may be an error on
my end.
Does anyone else have this problem--how to you rectify the problem?
Thanks,
Judy Cha
Granada Islamic School
Head Librarian