Correcting the e-mail address for the AVAPL listserv. From: Zeiss, Antonette Sent: Friday, July 30, 2010 6:43 PM To: VHA National Psychology Chiefs; members@xxxxxxxxx Subject: FW: The Weekly Educator - Week of July 26 - Domestic Violence item #8 FYI - this should be a good and very relevant training experience. Antonette.Zeiss, Ph.D. 202 461-7347 Antonette.Zeiss@xxxxxx From: Lehmann, Laurent S Sent: Friday, July 23, 2010 12:06 PM To: VHA CO 116 Staff Cc: McCutcheon, Susan Subject: FW: The Weekly Educator - Week of July 26 - Domestic Violence item #8 This is a project Susan and I have been working on for a while, finally coming out. Please let your mail groups know Thanks LSL From: Oexner, Martin E. Sent: Friday, July 23, 2010 11:57 AM To: Lehmann, Laurent S; McCutcheon, Susan; Iverson, Katherine M.; Gerber, Megan R.; Mason Wholley, Carolyn; Ariail, Coke; Knox, Kerry L. Cc: 'Sandra Frazier'; Riegerix, Susan G. Subject: FW: The Weekly Educator - Week of July 26 - Domestic Violence item #8 You will find the Weekly Educator below. The Domestic Violence Satellite is the eighth item down. If you wish to share this with your mail groups you can send the entire edition of copy and paste the blurb below (the title contains the link to the catalog): Domestic Violence Satellite <http://vaww.ees.lrn.va.gov/We_Tracker/We_Track.asp?LINK=1876> Date: Available Aug. 11 through Sept. 29 Description: This satellite broadcast is designed to provide education for the awareness, assessment, referral and treatment for the mental health consequences of domestic violence, defined as psychological, sexual and/or physical abuse from a current or former partner. Domestic violence is a very complex public health issue requiring collaboration between many programs and agencies to address prevention, provision of safety supports, treatment and legal consequences. Audience: Mental health providers and their support staffs who may encounter and treat victims of domestic violence. This includes physicians (primary care providers and psychiatrists) psychologists, social workers, nurses and Women Veterans Program Managers. Modality: Satellite Credits/hours offered: 1.5 Accreditations: ACCME, ACCME-NP, ANCC, APA, ASWB, CA BBS, CA BRN Marty Oexner Project Manager St. Louis Employee Education Resource Center Phone: 314-894-6452 Fax: 314-894-6573 Email: martin.oexner@xxxxxx From: Walsh, Tim (EES) Sent: Thursday, July 22, 2010 9:54 PM Subject: The Weekly Educator - Week of July 26 <http://vaww.ees.lrn.va.gov/Site/> In This Edition Education News SimLEARN Newsletter Now Available Organization Health Newsletter Now Available ADVANCE Training Catalog Now Available Program Announcements Peer Support Conference: Combating Stigma State Veterans Home Conference: San Antonio State Veterans Home Conference: Chicago Movement Disorders in the Elderly Domestic Violence Satellite August Walter Reed Grand Rounds: Integrating Compassionate Care with Clinical Practice The Science and Art of Managing Difficult Dementia Behavior in Community Living Centers Reducing Health Care Disparities: Cultural Competency for Leaders Reducing Health Care Disparities: Cultural Competency for Providers VA Learning Management System Phase II Transition Training Announcement: Domain Manager and Learning Manager Training Physician Utilization Management Advisor Nurse Professional Standard Board - San Francisco The National Domestic Preparedness Consortium: Training America's Responders My HealtheVet Secure Messaging Training VISN Project Management Support Initiative Nursing Care for Patients with Multiple Sclerosis Supervisors' Corner Managing Project Human Resources Products of the Week A Tradition of Service: A VA Orientation to Federal Service and the Constitution VA/DoD Management of Tobacco Use Binder Tell Us What You Think Archive <http://vaww.ees.lrn.va.gov/Site/news/11633/> The Weekly Educator in PDF <http://vaww.ees.lrn.va.gov/We_Tracker/We_Track.asp?LINK=1693> ______________________ EES Customer Service Center <http://vaww.ees.lrn.va.gov/We_Tracker/We_Track.asp?LINK=1694> Edition 212 Week of July 26, 2010 Education News <http://www.simlearn.va.gov/docs/lib/pr/SimLEARN_Newsletter_Vol1_Iss2_FC _0710.pdf> SimLEARN Newsletter Now Available <http://vaww.ees.lrn.va.gov/We_Tracker/We_Track.asp?LINK=1885> Welcome to the second issue of SimLEARN Newsletter, a quarterly newsletter highlighting current initiatives in simulation-based clinical education via VHA's Simulation Learning, Education and Research Network! To access a PDF version of the newsletter, click here <http://vaww.ees.lrn.va.gov/We_Tracker/We_Track.asp?LINK=1885> or visit www.simlearn.va.gov <http://www.simlearn.va.gov/> . Please share this with frontline clinical staff, support staff and other employees at your facility who would find interest in the newsletter. Content featured in this issue: * Simulation Compendium Now Available to Support Local Learners and Learning Leaders * Non-VA Simulation * SimLEARN Center Names National Program Manager * VA Palo Alto Health Care System * VA Simulation Spotlight: Sim One Back to the top Organization Health Newsletter Now Available <http://vaww.ees.lrn.va.gov/We_Tracker/We_Track.asp?LINK=1886> <http://vaww.ees.lrn.va.gov/We_Tracker/We_Track.asp?LINK=1886> Welcome to the seventh edition of Organizational Health, a quarterly VHA newsletter dedicated to building and sustaining a satisfying, productive work environment! Contents: Volume 7 - Summer 2010 * Everyone Helps With Patient Safety * Be Kind, Be Careful, Be Safe * All Things Connected - Violence by Any Other Name ... * Updates on other significant survey efforts, data sources and more! The newsletter is attached, and also available at http://organizationalhealth.vssc.med.va.gov/News/Documents/Orghealthvol7 _2010.pdf <http://vaww.ees.lrn.va.gov/We_Tracker/We_Track.asp?LINK=1886> . Newsletter archives are available on the Organizational Health Web site <http://organizationalhealth.vssc.med.va.gov/> . Back to the top ADVANCE Training Catalog Now Available <http://vaww.ees.lrn.va.gov/We_Tracker/We_Track.asp?LINK=1821> VA employees are a key driver in achieving our present transformation goals. Therefore, the Department is making a substantial investment in its people by providing and funding a large and comprehensive selection of learning opportunities through ADVANCE, an unprecedented, long-term investment in the professional and personal growth of VA employees nationwide and part of the department's Human Capital Investment Plan. As part of this initiative, the VA Learning University (VALU) has created a course catalog to provide a high-level overview of the training options available as of June 25. These training options will be offered via a wide variety of delivery methods, including e-Learning, facilitated sessions and instructor-led group events. All sessions and travel expenses are paid for by VALU. For ease of searching, the catalog is segmented into three sections: instructor-led training, live webinars and recorded webinars. To access a PDF version of the catalog, click here <http://vaww.ees.lrn.va.gov/We_Tracker/We_Track.asp?LINK=1821> . Back to the top Program Announcements Peer Support Conference: Combating Stigma <http://vaww.ees.lrn.va.gov/We_Tracker/We_Track.asp?LINK=1872> Date: Aug. 10 - 12 Location: Chicago Description: This conference is designed to provide an orientation to the history, value, roles and issues of providing peer support services in VA, especially for those affected by stigma. A detailed overview of the consumer-provider model of peer support will be included. Supervisory skills which prepare existing staff to understand and respect the peer support technician's role and continuing education which provide peer support staff with the competencies necessary to accomplish peer support counseling will be covered. Audience: Peer support technicians and peer support immediate supervisors, namely psychiatrists, nurses, psychologists, social workers and counselors Modality: Conference/Workshop Credits/hours offered: 17 Accreditations: ACCME, ANCC, APA, ASWB, CA BBS, NBCC Back to the top State Veterans Home Conference: San Antonio <http://vaww.ees.lrn.va.gov/We_Tracker/We_Track.asp?LINK=1873> Date: Aug. 24 - 26 Location: San Antonio Description: The purpose of this program is to enhance participants' knowledge and skills regarding improved methodology, standardization and efficiency of the survey process of State Veterans Home. Audience: Includes physicians, nurses, social workers and administrative staff Modality: Conference/Workshop Credits/hours offered: 18 Accreditations: ANCC, ASWB, CA BBS Back to the top State Veterans Home Conference: Chicago <http://vaww.ees.lrn.va.gov/We_Tracker/We_Track.asp?LINK=1874> Date: Aug. 9 - 12 Location: Chicago Description: The purpose of this program is to enhance participants' knowledge and skills regarding improved methodology, standardization and efficiency of the survey process of State Veterans Home. Audience: Includes physicians, nurses, social workers and administrative staff Modality: Conference/Workshop Credits/hours offered: 18 Accreditations: ANCC, ASWB, CA BBS Back to the top Movement Disorders in the Elderly <http://vaww.ees.lrn.va.gov/We_Tracker/We_Track.asp?LINK=1875> Date: Sept. 2, noon - 1 p.m. EST Description: The program will provide participants enhanced knowledge to enable them to provide better diagnoses of older patients with Parkinson's Disease and enhance their treatment. Audience: Physicians, nurses nurse practitioners, physicians assistants, clinical nurse specialists, social workers, psychologists and therapists Modality: Audio Conference Credits/hours offered: 1 Accreditations: ACCME, ANCC, APA Back to the top Domestic Violence Satellite <http://vaww.ees.lrn.va.gov/We_Tracker/We_Track.asp?LINK=1876> Date: Available Aug. 11 through Sept. 29 Description: This satellite broadcast is designed to provide education for the awareness, assessment, referral and treatment for the mental health consequences of domestic violence, defined as psychological, sexual and/or physical abuse from a current or former partner. Domestic violence is a very complex public health issue requiring collaboration between many programs and agencies to address prevention, provision of safety supports, treatment and legal consequences. Audience: Mental health providers and their support staffs who may encounter and treat victims of domestic violence. This includes physicians (primary care providers and psychiatrists) psychologists, social workers, nurses and Women Veterans Program Managers. Modality: Satellite Credits/hours offered: 1.5 Accreditations: ACCME, ACCME-NP, ANCC, APA, ASWB, CA BBS, CA BRN Back to the top August Walter Reed Grand Rounds: Integrating Compassionate Care with Clinical Practice <http://vaww.ees.lrn.va.gov/We_Tracker/We_Track.asp?LINK=1877> Date: Available Aug. 5 - 31 Description: This presentation will help providers with patients who have experienced brain injury and want to know when they will feel, think and speak better. Often, they have other important questions that they may not articulate: "Who am I now that I am injured? Who values me as a worthwhile person? Does my meaning depend on being independent and productive?" This lecture addresses if these spiritual questions have a place in the rehabilitation of brain injuries. This satellite series requires the completion of a post test to receive a certificate. Please refer to the Scantron instructions for guidance and post-test questions. This program will broadcast live on August 5 from the Walter Reed Army Medical Center. Audience: Clinicians involved in the care of Wounded Warriors or Veterans; types of clinicians include, but are not limited to, physicians, physician assistants, nurses and social workers. Modality: Satellite Credits/hours offered: 1 Accreditations: ACCME, ACCME-NP, ANCC, ASWB, CA BBS Back to the top The Science and Art of Managing Difficult Dementia Behavior in Community Living Centers <http://vaww.ees.lrn.va.gov/We_Tracker/We_Track.asp?LINK=1878> Date: July 29 - 30 Description: This presentation will provide information on empirically based models of behavior management, and how to apply this information to clinical case examples. In addition, the presentation will include a description of an interdisciplinary behavior management intervention currently being implemented at the VA Boston Community Living Center. Audience: Includes physicians, nurses, nurse practitioners, clinical nurse specialists, physician assistants, therapists and health administrators Modality: Audio Conference Credits/hours offered: 1 Accreditations: ACCME, ANCC, APA Back to the top Reducing Health Care Disparities: Cultural Competency for Leaders <http://vaww.ees.lrn.va.gov/We_Tracker/We_Track.asp?LINK=1879> Description: The two-part CDN video was designed for leaders, managers and administrators. The video seeks to raise awareness of the impact of culture and offers suggestions to leaders, managers and administrators for inquiring about and addressing culturally, racially or ethnically sensitive issues. The video will incorporate Veteran interviews and interviews with clinicians who have either conducted research on culture and clinical care, or who have had experience treating Veterans from many cultures. Included are interviews from Veterans who represent a variety of cultural or ethnic groups. Please complete the brief online survey after viewing. Audience: All VHA leaders, managers and administrators Modality: Video Credits/hours offered: 0.5 Accredited: No Back to the top Reducing Health Care Disparities: Cultural Competency for Providers <http://vaww.ees.lrn.va.gov/We_Tracker/We_Track.asp?LINK=1880> Description: The two-part CDN video was designed to address culturally competent health care, the impact of race and ethnicity in health care disparities, how biases may impact treatment of patients from different ethnic groups, the importance of learning more about culturally competent communication skills, and the cross cultural issues that impact medical care. The video incorporates Veteran interviews and interviews with clinicians who have either conducted research on culture and clinical care, or who have had experience treating Veterans from many cultures. Included are interviews from Veterans who represent a variety of cultural or ethnic groups. Please complete the brief online survey after viewing. Audience: Any and all direct clinical care providers Modality: Video Credits/hours offered: 0.75 Accredited: No Back to the top VA Learning Management System Phase II Transition Training Announcement: Domain Manager and Learning Manager Training <http://vaww.ees.lrn.va.gov/We_Tracker/We_Track.asp?LINK=1630> Date: Aug. 24 - 26 Location: OI Field Office, Salt Lake City Description: The purpose of this training is to teach Domain Managers (DMs) and Learning Managers (LMs) expanded functionality of the VA LMS as the result of the Phase II Transition. This instructor-led, 3-day, face-to-face training session will give attendees a thorough background in the concepts of using the VA's LMS to manage all aspects of employee learning within their respective VA LMS Domains. The instructors will lead attendees through a hands-on software workshop to create educational offerings and track employee completion. To read the related memo, click here <http://vaww.ees.lrn.va.gov/Site/news/31807.docx> . Audience: Authorized VISN VA LMS Administrators who will attain skills for becoming official Domain Managers and/or Learning Managers within their VISN and/or VA LMS Domain Modality: Conference/workshop Credits/hours offered: 21 Back to the top Physician Utilization Management Advisor <http://vaww.ees.lrn.va.gov/We_Tracker/We_Track.asp?LINK=1862> Description: The purpose of this program is to provide an overview of Utilization Management in the VA and describe the basics of InterQual Criteria as produced and maintained by McKesson Corporation. The program describes what physician utilization management advisors (PUMAs) need to know. Additionally, the role of PUMAs in the review process will be clarified and potential organizational structures for PUMAs at VA medical centers will also be described. Audience: PUMAs, physicians, chiefs of staff, utilization management staff, nurses, social workers and other members of the health care team Modality: Web/Computer based Credits/hours offered: 1 Accreditations: None Back to the top Nurse Professional Standard Board - San Francisco <http://vaww.ees.lrn.va.gov/We_Tracker/We_Track.asp?LINK=1864> Date: Aug. 27 - 29 Location: San Francisco Description: This event will provide representative Nurse Professional Standard Board (NPSB) members and Health Record Management (HRM) staff from each medical center with training and the necessary tools to ensure NPSB actions are fair, consistent and are taken in a timely manner. Audience: Medical centers are to select four designated participants to attend the training including chief nurse executive, chairperson NPSB and HRM representative who functions as technical advisor for nursing service Modality: Conference/Workshop Credits/hours offered: 15 Accreditations: ANCC Back to the top The National Domestic Preparedness Consortium: Training America's Responders <http://vaww.ees.lrn.va.gov/We_Tracker/We_Track.asp?LINK=1865> Date: Available from July 28 through Aug. 24 Description: Participants of this program will learn how the National Domestic Preparedness Consortium (NDPC) can assist first responders and provide free training nationwide. This program defines the overall mission of the NDPC and covers the purpose and mission of each individual member of the NDPC. It also discusses the unique programs, workshops and research activities being implemented within the consortium. Audience: Emergency management agencies, emergency medical services and fire service, along with governmental administrative, law enforcement, health care, public health, hazmat, public safety communications and public works representatives Modality: Satellite Credits/hours offered: 1 Accredited: No Back to the top My HealtheVet Secure Messaging Training My HealtheVet Secure Messaging training sessions will be conducted via Live Meeting with a simultaneous conference call. Multiple training sessions are scheduled from July 20 - Aug. 5. There are three separate Secure Messaging topics being presented. Each topic is scheduled for eight different dates. Please read the session descriptions below to select the event to attend. Secure Messaging General Overview This is a Live Meeting presentation featuring a general overview on My HealtheVet Secure Messaging. Information regarding "What is Secure Messaging?," along with a brief overview of the Secure Messaging application will be included. A detailed view of the Secure Messaging application can be found under Secure Messaging Application Training. Secure Messaging Administrator Training This is an educational event detailing the Secure Messaging Administrative Portal. Attendees will view the process of activating Secure Messaging for Health Care Team members, establishing Secure Messaging Triage Groups and associating VA Patients with Triage Groups. Secure Messaging Application Training This session will include detailed information regarding the features of the Secure Messaging application, including how messages are prepared, triaged and completed. Attendees will be presented with both the Health Care Team member and VA Patient views of the Secure Messaging application. Also included in this session is information regarding the different settings available in Secure Messaging personal preferences for both the Veteran and Health Care Teams. Session Secure Messaging General Overview VANTS #52846 Secure Messaging Administrator Training VANTS #74680 Secure Messaging Application Training VANTS #17583 3 7/27 at 11 a.m. 7/28 at 11 a.m. 7/29 at 11 a.m. 4 7/27 at 3 p.m. 7/28 at 3 p.m. 7/29 at 3 p.m. 5 8/3 at 11 a.m. 8/4 at 11 a.m. 8/5 at 11 a.m. 6 8/3 at 3 p.m. 8/4 at 3 p.m. 8/5 at 3 p.m. Pre-registration is required. To receive credit for the training, learners must pre-register and participate via VA LMS. Attendance for each session is limited to 100 Live Meeting seats and audio VANTS lines. Therefore, it is recommended that this training be done in a training room environment. However, learners attending training in this manner still need to pre-register via the VA LMS in order to receive credit for completing the training. Listed below are the VA LMS item details and registration links. If you have any questions or problems with the VA LMS registration, please contact your VA LMS Administrator for your site. Secure Messaging General Overview Item ID: VA 8490 Registration Direct Link Scheduled Offering ID Keyword: Secure Messaging Gen Click here to register for 7/27/2010 at 11 a.m. EST <https://www.lms.va.gov/plateau/user/deeplink.do?linkId=SCHEDULED_OFFERI NG_DETAILS&scheduleID=492163> 492163 Click here to register for 7/27/2010 at 3 p.m. EST <https://www.lms.va.gov/plateau/user/deeplink.do?linkId=SCHEDULED_OFFERI NG_DETAILS&scheduleID=492167> 492167 Click here to register for 8/03/2010 at 11 a.m. EST <https://www.lms.va.gov/plateau/user/deeplink.do?linkId=SCHEDULED_OFFERI NG_DETAILS&scheduleID=492164> 492164 Click here to register for 8/03/2010 at 3 p.m. EST <https://www.lms.va.gov/plateau/user/deeplink.do?linkId=SCHEDULED_OFFERI NG_DETAILS&scheduleID=492168> 492168 Secure Messaging Administrator Training Item ID: VA 8488 Registration Direct Link Scheduled Offering ID Keyword: Secure Messaging Admin Click here to register for 7/28/2010 at 11 a.m. EST <https://www.lms.va.gov/plateau/user/deeplink.do?linkId=SCHEDULED_OFFERI NG_DETAILS&scheduleID=492154> 492154 Click here to register for 7/28/2010 at 3 p.m. EST <https://www.lms.va.gov/plateau/user/deeplink.do?linkId=SCHEDULED_OFFERI NG_DETAILS&scheduleID=492159> 492159 Click here to register for 8/04/2010 at 11 a.m. EST <https://www.lms.va.gov/plateau/user/deeplink.do?linkId=SCHEDULED_OFFERI NG_DETAILS&scheduleID=492155> 492155 Click here to register for 8/04/2010 at 3 p.m. EST <https://www.lms.va.gov/plateau/user/deeplink.do?linkId=SCHEDULED_OFFERI NG_DETAILS&scheduleID=492160> 492160 Secure Messaging Application Training Item ID: VA 8489 Registration Direct Link Scheduled Offering ID Keyword: Secure Messaging App Click here to register for 7/29/2010 at 11 a.m. EST <https://www.lms.va.gov/plateau/user/deeplink.do?linkId=SCHEDULED_OFFERI NG_DETAILS&scheduleID=492146> 492146 Click here to register for 7/29/2010 at 3 p.m. EST <https://www.lms.va.gov/plateau/user/deeplink.do?linkId=SCHEDULED_OFFERI NG_DETAILS&scheduleID=492150> 492150 Click here to register for 8/05/2010 at 11 a.m. EST <https://www.lms.va.gov/plateau/user/deeplink.do?linkId=SCHEDULED_OFFERI NG_DETAILS&scheduleID=492147> 492147 Click here to register for 8/05/2010 at 3 p.m. EST <https://www.lms.va.gov/plateau/user/deeplink.do?linkId=SCHEDULED_OFFERI NG_DETAILS&scheduleID=492151> 492151 If you have any questions regarding the training, please contact Donna Whitehead, Education Project Manager, EES IT National Training and Education Office, at (605) 720-7318, or send an e-mail to Donna.Whitehead2@xxxxxx; Jaime Nasuti, Management Analyst, at (304) 262-7358, or e-mail Jaime.Nasuti@xxxxxx; or Linda Ward, Education Technician, at (440) 526-3030 x6126, or e-mail Linda.Ward@xxxxxxx Back to the top VISN Project Management Support Initiative The VISN Project Management (PM) Support Initiative for PM training within the VISNs will be discussed on a webinar and conference call. The VHA VISN PM Training effort was initiated to address VHA's need for skilled and credentialed project managers and project management knowledgeable employees. PM training adds structure and process to VA projects, provides consistency across projects and introduces new disciplines. PM training will allow staff to develop the requisite skill set necessary to support activities necessary to encourage project management modeling. There are two types of PM training being offered. The VA Office of Acquisition and Logistics Acquisition Academy (VAAA) provides resident program and project management training to those managing moderate- to high-level programs or projects or acquisitions, or who require contracting officers technical representative (COTR) training. There are three levels to this program: Entry Level This program is for employees involved significantly in one or more phases of the acquisition investment process, including those responsible for leading, coordinating and managing integrated project teams for minor acquisition investments and who have 1 - 2 years experience. Mid /Journeyman Level This program is for employees responsible for a significant portion of a capital asset acquisition, encompassing over $1 million of the investment's acquisition cost and who have 2 - 4 years experience. Senior/Expert Level This program is for employees managing a major investment as defined by VA's Capital Investment Planning Process (CIPP), including those who are responsible for submitting VA's Office of Management and Budget Exhibit 300. In addition, employees who are responsible for a significant portion of a major investment equivalent to the thresholds outlined in the VA's CIPP, as required to be reviewed and approved by the Strategic Management Council and who have more than 4 years experience. An alternative PM training is the OneVA PM Certification and Training Program. This program provides a PM Master's Certificate from George Washington University. This certificate is not recognized as a replacement of the FAC-P/PM certificate. Both programs will be discussed more in-depth on the conference call. Attendance for either PM program is determined by a series of criteria, which includes one's role regarding acquisitions and/or current or potential PM responsibilities. We are offering to discuss the different types of PM training available, the selection criteria and what support we can provide to ensure training needs are met. This VISN PM kick-off webinar will take place at the times and dates outlined below. There is no need to attend more than one call; each of the calls will cover the same topic. No registration is required. Each call will provide an overview of the PM training programs, expectations and pertinent details about the support the National Training & Education Office will offer. Date Time Access Code Live Meeting Link July 26 2 p.m. EST (800) 767-1750 #38292 Join the meeting. <https://www.livemeeting.com/cc/vaoirooms/join?id=VISN+0726-2810+discuss ion&role=attend> July 27 2 p.m. EST (800) 767-1750 #38292 Join the meeting. <https://www.livemeeting.com/cc/vaoirooms/join?id=VISN+0726-2810+discuss ion&role=attend> July 28 2 p.m. EST (800) 767-1750 #38292 Join the meeting. <https://www.livemeeting.com/cc/vaoirooms/join?id=VISN+0726-2810+discuss ion&role=attend> There is additional information regarding PM training and options at http://vaww.onevapmcertification.va.gov/visnpmtraining.htm. If you have any questions about this initiative, please contact Scott Wachter, Education Project Manager, at (440) 526-3030 x6107, or send an e-mail to Scott.Wachter@xxxxxx; or contact Laura Meade, Education Technician, at (440) 526-3030 x7795, or e-mail Laura.Meade2@xxxxxxx Back to the top July Grand Rounds: Ethics-Managing Emotionally Difficult Conversations <http://vaww.ees.lrn.va.gov/We_Tracker/We_Track.asp?LINK=1839> Date: Available through Aug. 4 Description: This presentation will discuss the architecture of painful conversations by examining their effect on the professional's sense of self and need to preserve self-esteem; the critical role of feelings and emotions; and the nature and value of empathy. The latter half of the presentation will consist of various strategic and practical recommendations so that emotionally challenging conversations might be conducted artfully. This program will be broadcast live July 13 from the Brooke Army Medical Center. This satellite series now requires the completion of a post-test to receive a certificate. Please refer to the Scantron instructions for guidance and post-test questions. Audience: Clinicians involved in the care of Wounded Warriors and Veterans, including physicians, nurses, physician assistants, psychologists, social workers, counselors and mental health clinicians Modality: Satellite Credits/hours offered: 1 Accreditations: ACCME, ACCME-NP, ANCC, APA, ASWB, CA BBS Back to the top Nursing Care for Patients with Multiple Sclerosis <http://vaww.ees.lrn.va.gov/We_Tracker/We_Track.asp?LINK=1838> Date: Aug. 26, 9:30 a.m. - 4:30 p.m. EST Location: Atlanta Description: In this program, Nursing Multiple Sclerosis (MS) update will provide an overview of the basic concepts of MS and MS Nursing. Audience: Nursing staff working with or interested in working with MS patients Modality: Conference/Workshop Credits/hours offered: 5 Accreditations: ANCC Back to the top Supervisors' Corner <http://vaww.ees.lrn.va.gov/We_Tracker/We_Track.asp?LINK=1884> Managing Project Human Resources <http://vaww.ees.lrn.va.gov/We_Tracker/We_Track.asp?LINK=1884> Description: Henry Ford once said that coming together is a beginning; keeping together is progress; working together is success. Mr. Ford knew the importance of teamwork. Ask anyone who has worked in a project environment, and they will tell you that team dynamics can make or break a project. A positive, constructive atmosphere can keep team members motivated and productive, while a negative atmosphere can have the opposite effect. Developing effective project teams is one of the primary responsibilities of a project manager. Once the team is working effectively and the project is underway, it is time for the project manager to proactively manage the project team in order to address and resolve personnel issues that could adversely affect the project. This course covers the Develop Project Team and Manage Project Team processes, the third and fourth processes within the Project Human Resources Management knowledge area. Learners will be introduced to best practices outlined in A Guide to the Project Management Body of Knowledge (PMBOK(r) Guide) - Fourth Edition published by the Project Management Institute (PMI(r)). Techniques for developing project teams, such as training, team-building activities and recognition and rewards will be discussed. Learners will also be introduced to strategies for enhancing project performance and conflict management techniques. This course provides a foundational knowledge base reflecting the most up-to-date project management information so learners can effectively put principles to work at their own organizations. It will also assist in preparing the learner for the PMBOK(r) certification exam. Modality: Web/Computer based. Credits/hours offered: 2 Accreditations: None Back to the top Products of the Week Click here <http://vaww.ees.lrn.va.gov/We_Tracker/We_Track.asp?LINK=1625> for instructions on how to order a product. A Tradition of Service: A VA Orientation to Federal Service and the Constitution <http://vaww.ees.lrn.va.gov/We_Tracker/We_Track.asp?LINK=1881> Description: The VA - as is each Federal agency - is required to provide every Federal employee with educational and training materials concerning the U.S. Constitution (PL 108-477, Section 11). The materials are to be provided as part of each Federal employee's orientation, along with additional training offered annually in celebration of Constitution Day (Sept. 17). VA Learning University, in collaboration with the Office of Human Resources Management, developed this short video as a training tool to be provided as part of each VA employee's orientation. This video is also available through your Library (Catalog Call # KF 4550 .T73 2006). It is also currently available on the Content Distribution Network. Reorder# F60555 Audience: Targeted to new employees; however, it can be informative for current employees as well Modality: Video Credits/hours offered: 0.25 Accreditations: None Back to the top VA/DoD Management of Tobacco Use Binder <http://vaww.ees.lrn.va.gov/We_Tracker/We_Track.asp?LINK=1883> Description: This updated educational binder contains a variety of information for providers, as well as patients. It was developed to support the information included in the VA/DoD Clinical Practice Guideline for the Management of Tobacco Use released in 2004. Contents include: copies of the VA/DoD Clinical Practice Guideline for the Management of Tobacco Use, guideline metrics, pocket cards, key point cards, patient posters and videos. Reorder #F60581 Audience: VA/DoD health care providers involved in the care and management of patients who use tobacco Modality: Print material Credits/hours offered: 0.33 Accreditations: None Back to the top Tell Us What You Think Click here <http://vaww.ees.lrn.va.gov/Site/9649/> and tell us what you think of this newsletter or leave a customer comment! We appreciate all the comments and suggestions we have already received from many of you. We encourage you to continue to send us your feedback so we can provide the best possible service. 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