Hi Stuart, I solved the problem by using the earlier version of Word to create the PDF. Thank you for your kind offer. Regards Kath Bowman Technical Writer | Defence operations From: austechwriter-bounce@xxxxxxxxxxxxx [mailto:austechwriter-bounce@xxxxxxxxxxxxx] On Behalf Of Stuart Burnfield Sent: Tuesday, 18 June 2013 1:08 PM To: Austechwriter Subject: atw: Re: Word and PDFs Hi Kath - Perhaps opening the PDF in Acrobat and saving it again will scrub out any flourishes added by Word 2010. If you don't have Acrobat then send me a sample PDF and I'll do it. Or you could try another PDF writer. Stuart > I have just experienced a situation where a PDF created using > Word 2010 could not be read on an old system by an early Adobe > Reader. I ended up recycling the Word file through Word 2003 and > creating the PDF through Word 2003 (with an Adobe plugin). The > created PDF was a lot larger but could be read by the old system. > > When I created the PDF using Word 2010 there were few options, > and nothing for backwards compatibility, although didn't look > too far because I knew I had another way to produce the PDF. > > I suspect that the compression Word 2010 uses reduces > compatibility with previous versions of Adobe Reader.