atw: Re: RoboHelp X5 problem - the saga continues
- From: Write Ideas <writeideas@xxxxxxxxxxxxxx>
- To: austechwriter@xxxxxxxxxxxxx
- Date: Wed, 23 Jan 2008 11:04:02 +1100
Hi again Ana (Y).
Sounds like the problem goes far deeper, perhaps into registry
problems, which you really need Iolo System Mechanic (which I highly
recommend) or a similar tool to fix.
Your idea of reinstalling your help tool was a good one. It might
have fixed some (but not all) of those likely registry issues by
default but, only if you fully uninstalled the application first, not
just overwrote the existing one with a reinstall.
Uninstall X5. Restart the PC. Then install X5 afresh. Then reapply
any XP service packs. Restart, then see how you go.
Caution: will take hours. Iolo could fix much of this in a fraction
of the time.
Hope that helps.
Regards,
Micky G.
Michael Granat
Write Ideas
www.writeideas.com.au
http://www.alliance.org.au/freelancers/journalists/write_ideas/details/
mailto:writeideas@xxxxxxxxxxxxxx
20 Years of Write Ideas!
At 10:16 23/01/2008, you wrote:
Hi,
Thanks for the people that replied. I tried the clean
up (that Micky G sent) but that did not solve the
problem
Michael Granat
Write Ideas
www.writeideas.com.au
http://www.alliance.org.au/freelancers/journalists/write_ideas/details/
mailto:writeideas@xxxxxxxxxxxxxx
20 Years of Write Ideas!
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20:12
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