PLEASE NOTE - you must be available to commence on 24th January. An exciting opportunity exists for a talented, proactive Instructional Designer / Courseware Developer with proven experience. The primary purpose of this role will be to design, develop and author courseware for several instructor-led modules covering customer service, sales, reporting, basic maintenance and human/system interaction, for the roll out of a new system from a global product leader. Tasks will include but will not be limited to: . An analysis of competencies for each target audience . Development of an instructional design solution/learning solution . Structure and chunking of course modules . Authoring of courseware content . Collation and extraction of source material from primary technical documentation . Liaison with solution suppliers . Liaison with stakeholders To be successful in this role, candidates must be able to demonstrate the following essential skills: . Instructional design / courseware writing of instructor-led modules . Excellent written and oral communication . Highly developed analytical skills . Capacity to develop competency based learning solutions . Capacity to develop scenario-based learning solutions . Ability to adapt technical source material into training content directed at workplace practice . Ability to produce learning collateral for a wide range of literacy/numeracy skill levels and for those with English as a second language . Excellent facilitation A Certificate IV in Workplace Training and Assessment is desirable. Please send through your resumes, rates and availability to Ekta@xxxxxxxxxx or call 02 9232 6669 for further information. Kind Regards, Ekta Chauhan Business Development Manager HCi Professional Services Level 7, 74 Castlereagh Street, Sydney 2000, NSW Australia Ph: +61 2 9232 6669 Mob: +61 404 033 184 Fax: +61 2 9232 1002 <http://www.hci.com.au/> http://www.hci.com.au/hcisite5/furniture/header%20bitmaps/GRA_WEBLGO001_JAN0 052.png <http://au.linkedin.com/in/ektac> LinkedIn <http://twitter.com/3kta> LinkedIn HCi specialises in Performance Support Services: Technical Writing - Business Analysis - Testing - Instructional Design - eLearning Development - Training - Web Services (user experience/interface design) - ITIL/CMMi/ISO standards implementation - Quality Assurance - Policy/Process/Procedure Development - Bid/Tender Writing - Facilitation - Change Management - Project Management P PLEASE CONSIDER THE ENVIRONMENT BEFORE YOU PRINT THIS E-MAIL