Roland, The sensors are the same ones you clean out on the 2mil maintenance. You could go to manual for procedures to see a picture of the sensors. My edition has the 2 mil on page 7-11. As suggested by a Denver techcI am also doing additional oiling of the reciprocator guide before the timer calls for it (pg. 7-9). My local tech says that if the oil "slops" out over the channel for the oiling, he thinks the oil might also be clouding the sensor creating a color index error. When I turn the machine back on I also just press the green start button to return to the design where it left off. But it is important not the move the hoop setting or anything. The machine remembers where you where automatically. It goes to center or design origin (not sure which) then returns to where you left off and changes from the home needle to the correct needle (hopefully). I have also had the pressor foot stop in between needles so I repeat the procedure, clean sensor, turn off, turn on and press start. Hope I answered your questions. cr Cheryl Rotter Team Sports Ink 5111 Grumann Dr. Ste #1B Carson City, NV 89706 775-884-3550 -----Original Message----- From: amayausers-bounce@xxxxxxxxxxxxx [mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of Roland R. Irish III Sent: Wednesday, October 05, 2005 9:59 AM To: amayausers@xxxxxxxxxxxxx Subject: [amayausers] Re: step index error? Cheryl, thanks for the response... Sunlight...no problem, there isn't a window nearby, only the office door and this was late last nite anyways. (We have a computerized cash register system at our store that reacts to sunlight coming in and bouncing off the wall behind it-hits the bar code reader and really messes it up! so we are familiar with that) Where are the sensors to get cleaned out? I know we keep up with all the maintainence as called for, plus extra oiling-but somestuff makes so much 'dust' that maybe something did get up in there. Turning it on and off didn't help-when it did start to run again, because we had moved the 'hoop' (hat holder) to line it up, it started in the wrong place-lost the 'center'. What do you do to 'resume' the design? We just turned it back on, and pushed the green button again... Haven't turned it on yet today-figured I'd wait until I find out what to do. Let me know where or what the sensors are and we'll get right on it and start over. After this ONE hat, I have 2 orders to do and no spares on those to play with. Still would like to figure out why we have such horrible results using any fonts (even helvetic or the mini block, etc.) under 1/4 " tall-yet we see it on all kinds of embroidered things down to 5/32 or so! Roland > From: "Cheryl Rotter" <tsiemb@xxxxxxxxxxxxx> > Organization: Team Sports Ink > Reply-To: amayausers@xxxxxxxxxxxxx > Date: Wed, 5 Oct 2005 10:08:40 -0700 > To: <amayausers@xxxxxxxxxxxxx> > Subject: [amayausers] Re: step index error? > > Roland, > My machine has some ongoing issues with color step index problems also. > After talking to Denver we are trying a couple of things. First make > sure the sensor is blown out with canned air there's a couple places to > blow out. Second, I had my machine under a skylight, the tech said to > move the machine away from any outside light source. We still aren't > sure exactly why it happens but we are working on it. I can usually get > the needle to return to the correct color by shutting off the machine > waiting a few seconds and turning it back on. When I resume the design, > the machine returns to the stitch it stopped at and usually returns to > the correct color. Give the canned air a try and clean out those > sensors. > > Good luck. > > Cheryl Rotter > Team Sports Ink > 5111 Grumann Dr. Ste #1B > Carson City, NV 89706 > 775-884-3550 > > > -----Original Message----- > From: amayausers-bounce@xxxxxxxxxxxxx > [mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of Roland R. Irish > III > Sent: Wednesday, October 05, 2005 9:01 AM > To: amayausers@xxxxxxxxxxxxx > Subject: [amayausers] Re: step index error? > > Was trying to run a hat last nite...first one was crooked (our fault) > and I > also didn't like what the lettering did- .18 high but so thin it was > terrible. Went in and increased lettering, added centerline > underlayment, > and pull comp to 110. > Second hat, missed a color change but getting better! (had combined some > detail to get less color changes and forgot to delete that excess color > change) > Beefed up the lettering some more, and went to 3rd hat...(this design is > fire dept. Maltese Cross) after the 'main' outline of the 'maltese' was > done-it went to color #2 for the 'fire hydrant' and then came to a dead > stop > before it started the 2nd color. Error message came up- 'color step > index' > error or something like that? Tried the red button stop and restart, > still > get the error, couldn't get it to 'move' to another color to get around > that > one. Shut off the Amaya, restarted, finally got it to go to color 2 and > started it up-and now the hat was an inch off. > Gave up, shut it down. Any ideas on what that error message refers to or > what caused it? > Only have to do ONE hat for a sample... > Roland > > >