This message was posted by Posylane on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/cgi-bin/ultimatebb.cgi?/topic/1/1321.html#000009 Are both of the stainless steel rod hooks in the trimmer? I had an issue with one of our XTS machines where the hook would pop out of the hole. Also if I recall, check the far end. If one of the hooks is not pulling on the trimmer, it won't cut. =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================