Roland, Unfortunately everything I brought up on the screen was below the line. I was hoping there is something in settings to get the two back on track. Thanks for the try anyway!! Debbie Rinehart Deb'z-N-Stitches www.debznstitches.com 765-342-7392 ----- Original Message ----- From: Roland R. Irish III To: amayausers@xxxxxxxxxxxxx Sent: Friday, December 21, 2007 6:33 PM Subject: [amayausers.com] Re: design not centering If the older name designs are working fine...then I suspect your lettering on this problem name may have one of these two problems that I've found before... 1) when typing in the name, you hit 'return' and then started typing, so there is a blank 'line' above the first name but the Amaya still sees that empty spot and includes it in your alignment 2) this is the most common...you might have hit the key and left a small stitch, column, anything above the lettering and not deleted it. Only takes one rogue stitch and the design includes it for size spacing. What I do is add a new color change, move the lettering down to that, and X that color. Then do 'select all' on the original (now blank) page and see if anything is picked up you couldn't see-then delete it. Remove the color change, save it-and try it. Otherwise, delete the whole file, go back to an old lettering job that works right, change the lettering to what your new file should be, save it as that new file, and send it to Amaya. Should work now as a new file-and then you know the old file was corrupted somehow. Don't know why or how but I know once in awhile a flile gets corrupted and there's nothing you can do but start over fresh. Good luck! Roland Sunrise Graphics 116 Main St Claremont, NH 03743 603-543-1324 NO PC or WORD files accepted! Anything with .doc, .xls, .wvm, .txt, is automatically deleted. We have NO ability to view, read, or process any files from any Windows or PC based programs. Preferred method of files is PDF for invoices, page documents, etc. but not for graphics. Photoshop (v.6) for images to be digitally printed. ANY sign and logo work must be supplied in Vector lineart (macromedia Freehand) without any compression or .eps. signman@xxxxxxxxxxxxxxxxxxx On Dec 21, 2007, at 7:35 PM, r.rinehartsr wrote: Has anyone ever typed in a name, first and last, and on the computer screen it is perfectly centered, but in the hoop the needle is about an inch below center? I hit center hoop and center design, reset the design, even tried older names that I stitched out months ago with no problem. Is there a setting somewhere to get both the hoop and the design on the screen the same? Debbie Rinehart Deb'z-N-Stitches www.debznstitches.com 765-342-7392