This message was posted by signman on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/8/30.html#000005 We didn't realize it until the tech came up for the warranty check up when we bought the extended warranty-did a total overhaul-that our 'cables' were slack, minor things out of adjustment from top to bottom, etc.....had never had a tech come up in the 2 years we had problems. (Except for Dick Beauregard came down shortly after we got it-carriage hit a counter and needle case jumped) but no one ever came around yet we complained loud and mightily! Didn't even know and never got told by Melco there was a full service tech an hour away! He found SO MANY problems he was here for 8 hours finetuning it...and FINALLY it runs like it was promised! One way or another-get a service tech there! Except for the slack cable, no one problem was 'that bad'...but when he added up all of them-the bad effects were multiplied and caused other things. Just the slack cables caused the hoop and carriage to move during sewing-thread and needle breaks, false bobbin reports, etc. =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================