Aaron, How often are you changing the thread feed rollers & how much do they cost? I, too, run with the bobbin detect on and have very little problem with it. I know I am not doing the volume that you are, but wouldn't mind having a heads up on the rollers and when to expect to change them. Connie Bechtel Wyvern Productions At 04:51 PM 11/28/03, you wrote: >To fix your material thickness problem you need to go into settings and then >settings by color. The setting by color box needs to be unchecked. After >unchecking the box you probably want to save the design so the next time you >open the design you will not have this problem. This should not happen with >any new designs you setup, just older ones setup on earlier software >versions. > >As far as the false bobbin breaks I run my machines with the detect on >(unless sewing caps) and do not have any problems. If I get 2 or 3 false >bobbin detects on a certain needle number I check the thread feed roller. >After time they tend to get a groove in them (Melco is working on figuring >this out) which causes the machine to let thread slide through. I keep lots >of rollers (Part #30615-01) on hand. I have had to change 3 today. >Sometimes they wear faster than others. I think it depends on several >things such as bobbin too tight, thread getting caught and pulling on the >wheel too much, too low of Material thickness setting,and general wear >(probably more that I can't think of right now). I know the kit that comes >with the AMAYA has 2 spare rollers in it. > >As far as finding John Banks his name is actually Jeff Banks and anyone at >Melco can be e-mailed by putting the first letter of their first name and >their full last name with @melco.com, so he can be reached at >jbanks@xxxxxxxxx if you ever need to talk to him directly. > >Hope this helps. If you have more questions let me know. You can call me >at 1-888-494-9035 if you would like. I will be working until 5 PST today. > > >Aaron Sargent >The Linen Barn >linen@xxxxxxxxxxx >Medford, OR --------------------------------------------------------------------- To unsubscribe, e-mail: amayausers-unsubscribe@xxxxxxxxxxxxxxxx For additional commands, e-mail: amayausers-help@xxxxxxxxxxxxxxxx